What is exported and Imported via API channel managers

Lodgify currently offers four API channel manager integrations through which you can connect to Airbnb, Booking.comExpedia, and HomeAway/VRBO. In this article, you find the full list of what is and is not synchronized. To see further details per channel, click on Click to view details.

 

Icon Meaning
✔️ Exported or Imported
Exported or Imported under specific conditions
 ❌ Not synchronized

 

Read about:

 

 

Exporting Availabilities and Calendar Settings

Calendar

Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️

18 months of availabilities is exported.

 

Closed Periods
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️  ✔️

Must be set up in Lodgify.

💡Note: Closed periods that were set up in Airbnb, Booking.com, Expedia, or HomeAway/VRBO will no longer apply after connection.

 

Fixed check-in/out dates
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️

Must be managed in Lodgify.

 

Turnover days
Airbnb Booking.com Expedia HomeAway
✔️
Click to view details
  • Airbnb -  ✔️

    Indicate this request during the mapping. If you wish to change this setting later, please contact help@lodgify.com.


  • Booking.com -  ❌

    This setting does not exist in Booking.com.



  • Expedia -  ❌

    Needs to be set in Expedia.



  • HomeAway - ❌

     

 

Advance notice
(lead time)
Airbnb Booking.com Expedia HomeAway
✔️
Click to view details
  • Airbnb -  ✔️

    💡 Note: If Airbnb Professional has been enabled for your account prior to April 17th 2019: please contact help@lodgify.com to enable the automatic synchronization of this setting from your Lodgify account to your Airbnb listing.


  • Booking.com -  ❌

    This setting does not exist in Booking.com.



  • Expedia -  ❌

    This setting does not exist in Expedia.


  • HomeAway - ❌

    This setting is not exported from Lodgify.

 

Booking Window
(how far in advance can guests book)
Airbnb Booking.com Expedia HomeAway
✔️  
Click to view details
  • Airbnb -  ✔️

    💡 Note: If Airbnb Professional has been enabled for your account prior to April 17th, 2019: please contact help@lodgify.com to enable the automatic synchronization of this setting from your Lodgify account to your Airbnb listing.


  • Booking.com -  ❌

    Needs to be set in Booking.com.



  • Expedia -  ❌

    Needs to be set in Expedia.



  • HomeAway - ❌

    This setting is not exported from Lodgify.

 

Importing Reservations

Existing Reservations
Airbnb Booking.com Expedia HomeAway
✔️ ✔️
Click to view details
  • Airbnb -  ✔️

    Bookings are imported at the time of connection if the guest is currently staying or arrives in the future.


  • Booking.com -  ✔️

    Bookings are imported at the time of connection if the guest is currently staying or arrives in the future.



  • Expedia -  ❌

    Existing reservations are not imported. We advise to create them manually.



  • HomeAway - ❌

    Existing reservations are not imported. We advise to create them manually.

 

Future Reservations
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️  ✔️

Once the connection is confirmed, new reservations booked via connected rates will be imported.

 

Reservation Details
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️
Click to view details
  • Airbnb -  ✔️

    We import:
    • price
    • number of guests
    • creation date
    • stay dates
    • rental name

    You can see even more information under "View details".


  • Booking.com -  ✔️

    We import:

    • price
    • number of guests
    • creation date
    • stay dates
    • rental name
    • meal plan


    You can see even more information under "View details".


  • Expedia -  ✔️

    We import:
    • price
    • number of guests
    • creation date
    • stay dates
    • rental name
    • meal plan

    You can see even more information under "View details".


  • HomeAway - ✔️

    We import:
    • price
    • number of guests
    • creation date
    • stay dates
    • rental name
    • policy

 

Guest Details
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️ 
Click to view details
  • Airbnb -  ✔️

    We import:
    • name
    • Airbnb alias email address
    • phone
    • location
    • rental name
    • language



  • Booking.com -  ✔️
    We import:
    • name
    • Booking.com alias email address
    • phone
    • location
    • language (this can be edited in Lodgify but will not affect Booking.com)



  • Expedia -  ✔️
    We import:
    • name
    • location
    • language



  • HomeAway - ✔️
    We import:
    • name
    • email address
    • phone
    • language

 

Changes or Cancellations
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️ 
Click to view details
  • Airbnb -  ✔️

    Changes and Cancellations need to be done in Airbnb. Once changes are confirmed, they will be imported and shown in red in Lodgify.


  • Booking.com -  ✔️

    Changes and Cancellations need to be done in Booking.com. Once changes are confirmed, they will be imported and shown in red in Lodgify.



  • Expedia -  ✔️

    Changes and Cancellations need to be done in Expedia. Once changes are confirmed, they will be imported and shown in red in Lodgify.



  • HomeAway - ✔️

    Changes and cancellations need to be managed directly in Lodgify.

 

Messages
Airbnb Booking.com Expedia HomeAway
✔️ ✔️
Click to view details
  • Airbnb -  ✔️

    All messages that occur after the connection is confirmed will be imported.


  • Booking.com -  ❌

    Needs to be managed in Booking.com.



  • Expedia -  ❌

    Needs to be managed in Expedia.



  • HomeAway - ✔️

    All messages that occur after the connection is confirmed will be imported.

💡Note: Only reservations through Airbnb and HomeAway receive automatic email notifications from Lodgify. For reservations through Booking.com, only the "Two days before arrival" email and the "Two days after departure" email is sent.

Reservations through Expedia do not receive any automatic notifications from Lodgify because Expedia does not send guest email addresses to other platforms.

 

Multi-room Bookings
Airbnb Booking.com Expedia HomeAway
  ✔️ ✔️  
Click to view details
  • Airbnb

    This option does not exist in Airbnb.


  • Booking.com -  ✔️

    If a reservation contains multiple rooms with different dates, a separate reservation will be created for each booked room in Lodgify.



  • Expedia -  ✔️

    If a reservation contains multiple rooms with different dates, a separate reservation will be created for each booked room in Lodgify.



  • HomeAway

    To be announced.

 

Exporting Rates  

Currency
Airbnb Booking.com Expedia HomeAway
 Conversion fee might apply Must match the rental location Must match the rental location Must match master brand 
Click to view details
  • Airbnb -

    If the currency does not match the rental location, Airbnb will apply a conversion fee.


  • Booking.com -  ✔️

    Must match the rental location both in Booking.com and Lodgify.



  • Expedia -  ✔️

    Must match the rental location both in Expedia and in Lodgify



  • HomeAway

    Must match the currency of your HomeAway master brand, and must be the same in Lodgify.

 

Daily Rate
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️
Click to view details

 

Weekly Rate
Airbnb Booking.com Expedia HomeAway
✔️
Click to view details
  • Airbnb - ❗

    Instead of a Weekly Rate, you can set a discount on the Daily Rate that will be applied to weekly bookings.

    Include this request during the setup, or contact help@lodgify.com at a later time.


  • Booking.com -  ❗

    If you want to connect a Weekly rate, notify Lodgify during the connection setup, or contact help@lodgify.com at a later time.

    You must configure a Weekly Rate in Booking.com as well.



  • Expedia -  ❗

    If you want to connect a Weekly rate, notify Lodgify during the connection setup, or contact help@lodgify.com at a later time.

    You must configure a Weekly Rate in Expedia as well.



  • HomeAway -   ✔️

    Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

 

Monthly Rate
Airbnb Booking.com Expedia HomeAway
✔️
Click to view details
  • Airbnb - ❗

    Instead of a Monthly Rate, you can set a discount on the Daily Rate that will be applied to monthly bookings.

    Include this request during the setup, or contact help@lodgify.com at a later time.


  • Booking.com -  ❗

    If you want to connect a Monthly rate, notify Lodgify during the connection setup, or contact help@lodgify.com at a later time.

    You must configure a Monthly Rate in Booking.com as well.



  • Expedia -  ❗

    If you want to connect a Monthly rate, notify Lodgify during the connection setup, or contact help@lodgify.com at a later time.

    You must configure a Monthly Rate in Expedia as well.



  • HomeAway -   ✔️

    Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

 

Extra charge per extra guest
Airbnb Booking.com Expedia HomeAway
✔️  
Click to view details
  • Airbnb - ❗

    Exported from your Default Rate, even when Season Rates apply. You can modify the Extra charge per extra guest in Lodgify.


  • Booking.com -  ❗

    Exported from your Default Rate, even when Season Rates apply. You can modify the Extra charge per extra guest in Lodgify.



  • Expedia -  ✔️

    Exported from both the Default Rate and your Season Rates. You can modify the Extra charge per extra guest in Lodgify.



  • HomeAway

    The extra charge per guest is exported for both the Default Rate and Season Rates

 

Damage Deposit
Airbnb Booking.com Expedia HomeAway
Click to view details
  • Airbnb - ❗

    Only exported if set as a fixed amount. If you want different Damage Deposits in Airbnb and in Lodgify, include this request during the mapping.

    To modify the Airbnb Damage Deposit at a later point, please contact help@lodgify.com.


  • Booking.com -  ❌

    Needs to be set up in Booking.com.



  • Expedia -  ❌

    Needs to be set up in Expedia.



  • HomeAway - ❌

    The damage deposit currently needs to bee managed externally. It may be possible to handle the deposit for HomeAway/VRBO reservations through Lodgify in the future.

 

Cleaning Fee
Airbnb Booking.com Expedia HomeAway
Click to view details
  • Airbnb - ❗

    If set as a %
    The Cleaning Fee will be added to the daily price sent to Airbnb if set as a %.

    If set as a fixed amount
    The Cleaning fee will be exported only if set as:
    Cleaning Fee Type with Single Charge Type and Per Stay Frequency.


  • Booking.com -  ❌

    Needs to be set up in Booking.com.



  • Expedia -  ❌

    Needs to be set up in Expedia.



  • HomeAway - ❗

    If set as a %
    The Cleaning Fee will be added to the daily price sent to HomeAway/VRBO if set as a %.

    If set as a fixed amount 
    The Cleaning fee will be exported only if set as:
    Cleaning Fee Type with Single Charge Type and Per Stay Frequency.

 

Other Fees
Airbnb Booking.com Expedia HomeAway
Click to view details
  • Airbnb - ❗

    Fees will only be sent to Airbnb if set as a % in Lodgify. Fixed amount fees, will need to be set it up in Airbnb.

    💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to Airbnb.


  • Booking.com -  ❗

    Fees will only be sent to Booking.com if set as a % in Lodgify. Fixed amount fees, will need to be set it up in Booking.com.

    💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to Booking.com.



  • Expedia -  ❌

    Needs to be set up in Expedia.



  • HomeAway - ❗

    Fees will only be sent to HomeAway/VRBO if set as a % in Lodgify. Fixed amount fees, will need to be set it up in HomeAway/VRBO.

    💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to HomeAway/VRBO.

 

Taxes
Airbnb Booking.com Expedia HomeAway
Click to view details
  • Airbnb - ❗

    Taxes will only be sent to Airbnb if set as a % in Lodgify. A fixed amount of taxes will need to be set it up in Airbnb.

    💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to Airbnb.


  • Booking.com -  ❗

    Taxes will only be sent to Booking.com if set as a % in Lodgify. A fixed amount of taxes will need to be set it up in Booking.com.

    💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to Booking.com.



  • Expedia -  ❌

    Needs to be set up in Expedia.



  • HomeAway - ✔️

    Taxes will only be sent to HomeAway/VRBO if set as a % in Lodgify. A fixed amount of taxes will need to be set it up in HomeAway/VRBO.

  • 💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to HomeAway/VRBO.

 

Add-ons
Airbnb Booking.com Expedia HomeAway
   
Click to view details
  • Airbnb

    This option does not exist in Airbnb.


  • Booking.com -  ❗

    You can offer an add-on through a specific rate. For example, next to your "Standard rate" you could offer a "Breakfast Included rate". For this, you would need to adjust the pricing accordingly through Derived Rates.
    Add-ons cannot be exported alternatively.



  • Expedia -  ❗

    You can offer an add-on through a specific rate. For example, next to your "Standard rate" you could offer a "Breakfast Included rate". For this, you would need to adjust the pricing accordingly through Derived Rates.
    Add-ons cannot be exported alternatively.



  • HomeAway - ❌

    These settings are not exported from Lodgify.

 

Promotions
Airbnb Booking.com Expedia HomeAway
 ❗ ✔️ 
Click to view details
  • Airbnb

    This feature will be disabled in Airbnb. However, you can contact help@lodgify.com to add or amend promotions.


  • Booking.com -  ❗

    Needs to be set up in Booking.com.



  • Expedia -  ❗

    Needs to be set up in Expedia.



  • HomeAway - ✔️

    💡 Note: If you create a discount in Lodgify that applies only when a promotional code is specified, this won’t be synced with HomeAway.

 

Lowest Rate
Airbnb Booking.com Expedia HomeAway
✔️      
Click to view details
  • Airbnb

    This is the Base Rate in Airbnb.
    The lowest rate of 18 months is used for this. If you wish to set a custom amount, indicate so during the mapping.


  • Booking.com

    This setting does not exist in Booking.com.



  • Expedia

    This setting does not exist in Expedia.



  • HomeAway

    This setting does not exist in HomeAway.

 

Mark-up
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️ ✔️
Click to view details
  • Airbnb - ✔️

    Indicate this during the mapping. This can be a positive or negative percentage.
    If you later want to change it, you can do so in your Channels page. Learn more here.


  • Booking.com -  ✔️

    Indicate this during the mapping. This can only be a positive percentage.
    If you later want to change it, you can do so in your Channels page. Learn more here.



  • Expedia -  ✔️

    Indicate this during the mapping. This can only be a positive percentage.
    If you later want to change it, you can do so in your Channels page. Learn more here.



  • HomeAway - ✔️

    Indicate this during the mapping. This can be a positive or negative percentage.
    If you later want to change it, you can do so in your Channels page. Learn more here.

 

Rate Notes & Rental Agreements
Airbnb Booking.com Expedia HomeAway
 ✔️

Neither Rate Notes nor Rental Agreements are exported to Airbnb, Booking.com or Expedia. Instead, you must configure them in each platform according to the platform's guidelines.

For HomeAway you have to set up a Rental Agreement in Lodgify to be able to initiate the connection. This Rental Agreement is then exported to HomeAway. No Rate Notes will be exported.

 

Policies and Payments  

Cancellation Policies
Airbnb Booking.com Expedia HomeAway
Click to view details
  • Airbnb - ❗

    You must indicate which cancellation policy you want to set for Airbnb during the mapping.

    If ever you want to change this policy, contact help@lodgify.com.


  • Booking.com -  ❌

    Needs to be set in Booking.com.



  • Expedia -  ❌

    Needs to be set in Expedia.



  • HomeAway - ❗

    You must indicate which cancellation policy you want to set for HomeAway during the mapping.

    If ever you want to change this policy, contact help@lodgify.com.

 

Collecting Payments
Airbnb Booking.com Expedia HomeAway
✔️ ✔️ ✔️
Click to view details

 

Payment Schedules
Airbnb Booking.com Expedia HomeAway
✔️
Click to view details
  • Airbnb - ❌

    Needs to be managed in Airbnb.


  • Booking.com -  ❌

    Needs to be set up in Booking.com



  • Expedia -  ❌

    Needs to be set up in Expedia.



  • HomeAway - ✔️

    Managed automatically in Lodgify, according to your connected policies.

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