If your rental is connected to Airbnb via the Channel Manager, you can see and manage your connection directly in the Channel Manager.
Find out how to edit the channel configurations for HomeAway/Vrbo and Booking.com.
Read about:
Edit channel settings
You can configure a variety of your Airbnb settings directly in your Lodgify account. To do so:
- Go to your left-hand menu and select Channel Manager
- Click Airbnb and View details next to your rental.
The settings you can edit will depend on your current account version. You can identify your account version as shown below:
- Previous account version - In your rental's Pricing page, charges are shown in separate sections.
- New account version - In your rental's Pricing page, charges are shown in the “Additional charges” section.
Previous account version ▾
You can edit the following settings:
| Setting | Notes |
| Publish | Publish or unpublish your Airbnb listing. If unpublished, it won't be visible or bookable on Airbnb. |
| Airbnb data sync |
Here you can decide if you want to synchronize all the content from your Lodgify rental with your Airbnb listing, or if you prefer to only synchronize bookings, prices, availabilities, and restrictions (=sync limited). 💡 Note: Once the Channel Manager is activated for one or more rentals, prices will always be managed from Lodgify. |
|
Channel settings Mark-up |
Change the percentage adjustment that will be applied to the base rate sent to your OTA. You can use the mark-up to increase or decrease the price sent to the OTA and to counterbalance, for example, the OTA commission.
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Channel settings Cancellation policies |
The cancellation policy can be set in Lodgify if the sync type is set to Sync everything; otherwise, it must be managed in Airbnb.
You can learn more about these options here. Non-refundable discount You can offer an additional booking option to your guests: a discounted non-refundable rate for your Airbnb listings. This option is available under the following conditions:
💡 Note: The non-refundable discount configured in Lodgify remains the source of truth. Even if you set up a non-refundable discount directly in Airbnb, the value from Lodgify will override it. |
|
Channel settings Booking method |
You can choose between Instant booking and Booking request. 💡 Note: If you update the bookability setting directly on Airbnb, it will be updated in Lodgify to reflect the new setting. |
|
Airbnb advanced settings Security Deposit |
Choose from the following options:
💡 Note: The security deposit only appears as a text in the Airbnb page; it is currently not possible to manage the security deposit for Airbnb reservations in Lodgify. It needs to be managed and collected outside Lodgify. |
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Airbnb advanced settings Guest Requirements |
⚠️ This setting is available for the Sync everything type of synchronization only. If you accept instant bookings, you can filter your guests by choosing the following configurations for Guest Requirements:
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Airbnb advanced settings Allow request to book during your advance notice period |
If you activate it, you will still receive a booking request, although a booking doesn't meet certain requirements, such as:
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Airbnb advanced settings New listing promotion |
If your listing is new on Airbnb, you can apply a 20% discount to the first three bookings. Learn more about Airbnb's new listing promotions. 💡 Notes:
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Airbnb advanced settings Property info |
⚠️ This setting is available for the Sync everything type of synchronization only. Give guests more details on your listing. |
|
Airbnb advanced settings Check-in method |
⚠️ This setting is available for the Sync everything type of synchronization only. Choose the check-in method used in your rental. |
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Airbnb advanced settings Check-out method |
⚠️ This setting is available for the Sync everything type of synchronization only. Create a checklist of tasks for guests to complete when checking out. Airbnb will send an automatic reminder with checkout time and these instructions as a push notification to the guest's mobile device, at 5:00 PM (local time) the day before checkout. 💡 Note: Guests must have the Airbnb app downloaded and push notifications enabled to receive this reminder. |
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Airbnb advanced settings Listing Type (not always available in the settings page) |
Airbnb listings are categorized into four room types:
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Airbnb advanced settings Tax eligibility |
If you are connected via REST API, Lodgify will automatically receive your listing's tax status from Airbnb. Depending on your tax status you will need to adjust in Lodgify if taxes should be exported to Airbnb or not. For more details, see below. |
Do not forget to click Save after making your changes.
Tax eligibility settings
If you are connected via API, Lodgify will automatically receive your listing's tax status from Airbnb. Depending on your tax status, you will need to adjust in Lodgify if taxes should be exported to Airbnb or not.
Here is a tab explaining how taxes work with Airbnb:
| If your Airbnb tax collection scenario is... | this means... | Action to take if you don't want to export taxes to Airbnb |
| Ineligible | Airbnb either automatically collects and remits certain taxes, or occupancy taxes are not supported. You won't have the option to export taxes from Lodgify to Airbnb. | The toggle Send user taxes will be disabled and no changes will be required from your side in Lodgify. |
| No Airbnb collected tax | Airbnb does not collect or remit any taxes. In this case, if you don’t export taxes from Lodgify, no taxes will be applied to your Airbnb listings. | To export taxes from Lodgify to Airbnb, enable the toggle I acknowledge that I understand the tax collection scenario,as well as the toggle Send user taxes.If you don't want to export taxes from Lodgify to Airbnb, disable both toggles. |
| Stacked Airbnb collected tax | Airbnb automatically collects and remits certain taxes in this area. Occupancy tax values, if specified, are added to the default values, and taxes are remitted to the host. | To export taxes from Lodgify to Airbnb, enable the toggle I acknowledge that I understand the tax collection scenario,as well as the toggle Send user taxes.If you don't want to export taxes from Lodgify to Airbnb, disable both toggles. |
New account version ▾
You can edit the following settings:
| Setting | Notes |
| Publish | Publish or unpublish your Airbnb listing. If unpublished, it won't be visible or bookable on Airbnb. |
| Airbnb data sync |
Here you can decide if you want to synchronize all the content from your Lodgify rental with your Airbnb listing, or if you prefer to only synchronize bookings, prices, availabilities, and restrictions (=sync limited). 💡 Note: Once the Channel Manager is activated for one or more rentals, prices will always be managed from Lodgify. |
|
Channel settings Mark-up |
Change the percentage adjustment that will be applied to the base rate sent to your OTA. You can use the mark-up to increase or decrease the price sent to the OTA and to counterbalance, for example, the OTA commission.
|
|
Channel settings Cancellation policies |
⚠️ This setting is available for the Sync everything type of synchronization only. Otherwise, it must be managed in Airbnb directly.
You can learn more about these options here. Non-refundable discount You can offer an additional booking option to your guests: a discounted non-refundable rate for your Airbnb listings. This option is available under the following conditions:
💡 Note: The non-refundable discount configured in Lodgify remains the source of truth. Even if you set up a non-refundable discount directly in Airbnb, the value from Lodgify will override it. |
|
Channel settings Booking method |
You can choose between Instant booking and Booking request. 💡 Note: If you update the bookability setting directly on Airbnb, it will be updated in Lodgify to reflect the new setting. |
|
Airbnb advanced settings Security Deposit |
Choose from the following options:
💡 Note: The security deposit only appears as a text in the Airbnb page; it is currently not possible to manage the security deposit for Airbnb reservations in Lodgify. It needs to be managed and collected outside Lodgify. |
|
Airbnb advanced settings Guest Requirements |
⚠️ This setting is available for the Sync everything type of synchronization only. Otherwise, it must be managed in Airbnb directly. If you accept instant bookings, you can filter your guests by choosing the following configurations for Guest Requirements:
|
|
Airbnb advanced settings Allow request to book during your advance notice period |
If you activate it, you will still receive a booking request, although a booking doesn't meet certain requirements, such as:
|
|
Airbnb advanced settings Property info |
⚠️ This setting is available for the Sync everything type of synchronization only. Otherwise, it must be managed in Airbnb directly. Give guests more details on your listing. |
|
Airbnb advanced settings Check-in method |
⚠️ This setting is available for the Sync everything type of synchronization only. Otherwise, it must be managed in Airbnb directly. Choose the check-in method used in your rental. |
|
Airbnb advanced settings Check-out method |
⚠️ This setting is available for the Sync everything type of synchronization only. Otherwise, it must be managed in Airbnb directly. Create a checklist of tasks for guests to complete when checking out. Airbnb will send an automatic reminder with checkout time and these instructions as a push notification to the guest's mobile device, at 5:00 PM (local time) the day before checkout. 💡 Note: Guests must have the Airbnb app downloaded and push notifications enabled to receive this reminder. |
|
Airbnb advanced settings Listing Type |
⚠️ This setting is available for the Sync everything type of synchronization only. Otherwise, it must be managed in Airbnb directly. Airbnb listings are categorized into four room types:
|
Unpublish a listing
For Airbnb Professional, you can unpublish an Airbnb listing directly from your Lodgify account.
To do so, follow these steps:
- Go to your left-hand menu and select Channel Manager
- Click Airbnb and View details next to your rental.
- Under Publish listings for this rental, switch the toggle for Publish.
- A pop-up window will open asking you to provide a reason for unpublishing the listing.