If you are connected to Booking.com, Airbnb, Expedia, or HomeAway/VRBO via the channel manager, taxes and fees will be exported in a specific way. In the following, you will learn how fees and taxes are synchronized with each platform, how taxes are calculated, and how fees and taxes are displayed in OTA bookings.
Read about:
- Which fees and taxes are synchronized
- How taxes and fees are calculated in Airbnb
- How taxes and fees are calculated in Booking.com
- How taxes and fees are calculated in Expedia
- How taxes and fees are calculated in HomeAway/VRBO
- Linked resources
Which fees and taxes are synchronized
Please carefully consult the below table prior to setting up your Fees and Rental Taxes.
💡 Note: If your taxes and fees have restrictions applied (e.g. Stay of night restrictions) they won't be exported to the channels.
Fees | Taxes | |
---|---|---|
Airbnb (REST API) |
Please review the table below. |
⚠ Important: If taxes, in general, are exported to Airbnb or not depends on your Airbnb tax collection scenario. |
Booking.com |
|
✔️ Only taxes set as percentages are exported (will get included in the room rate). |
Expedia |
❌ Fees are not exported. |
❌ Taxes are not exported. |
HomeAway/VRBO |
✔️ Fees set as a percentage or flat fee are exported (will be separated from the room rate). ✔️ If you have two or more fees with the same fee type, both fees will be exported to Vrbo. |
✔️ Taxes set as a percentage or flat fee are exported (will be separated from the room rate). |
Airbnb fees synchronization
Fees exportation
If you have two or more fees with the same fee type:
- With different calculation models: these fees won't be exported to Airbnb. You will need to change the fee type or remove duplicates for them to be exported.
- With the same calculation model: The amounts will be summed, and a single fee will be exported to Airbnb.
In this table, find whether the fees are exported to Airbnb based on their type and calculation model:
Fee type | Single charge per stay | Single charge per night | Single charge per guest per stay | Single charge per guest per night |
Cleaning (Flat amount) | ✅ | ❌ | ❌ | ❌ |
Short-term cleaning (Flat amount) | ✅ | ❌ | ❌ | ❌ |
Pet (Flat amount) | ✅ | ❌ | ❌ | ❌ |
Linen¹ (Flat amount) | ✅ | ✅ | ✅ | ❌ |
Community² (Percentage or flat) | ✅ | ✅ | ✅ | ✅ |
Management³ (Percentage or flat) | ✅ | ✅ | ✅ | ✅ |
Resort⁴ (Percentage or flat) | ✅ | ✅ | ✅ | ✅ |
Unknown | ❌ Not sent to Airbnb |
¹ Any fee categorized under Linens, LinensBath, LinensBed in Lodgify will be sent to Airbnb as a Linen Fee.
² Any fee categorized under AdditionalBed, AirConditioning, BabyBed, Electricity, Equipment, Gas, Heating, Internet, Parking, Spa, Toiletries, UtensilsCleaning, Water, Wood in Lodgify will be sent to Airbnb as a Community Fee.
³ Any fee categorized under Class, DrinkingWater, FoodUtensils, Gardening, HotTub, Laundry, MiscCharges, Oil, OnSitePaymentMethod, WaterCraft, or WaterCraftMooring in Lodgify will be sent to Airbnb as a Management Fee.
⁴ Any fee categorized under Concierge, DamageProtectionInsurance, Food, HighChair, Labor, Phone, Pool, PoolHeating, PropertyAssociation, Rent, Resort, ServiceFee, Tour, Transportation, TravelInsurance, Vehicle in Lodgify will be sent to Airbnb as a Resort Fee.
Fees mapping
The fee names in Airbnb may not match exactly with those in Lodgify. For instance, Lodgify’s “Additional bed” fee corresponds to Airbnb’s “CommunityFee”.
When several Lodgify fee types map to the same fee category in Airbnb, they will be combined and displayed as a single total fee. This is particularly important to consider when using the taxable base feature.
The table below shows the different Lodgify fee types and how they sync with Airbnb.
Fee Type | Airbnb |
Additional bed | CommunityFee |
Air conditioning | |
Baby bed | |
Electricity | |
Equipment | |
Gas | |
Heating | |
Internet | |
Parking | |
Spa | |
Toiletries | |
Utensils (cleaning) | |
Water | |
Wood | |
Class | ManagementFee |
Drinking water | |
Food utensils | |
Gardening | |
Hot tub | |
Laundry | |
Management fee | |
Misc. charges | |
Oil | |
On-site payment method | |
Water craft | |
Water craft (mooring) | |
Concierge | ResortFee |
Food | |
High chair | |
Labor | |
Phone | |
Pool | |
Pool heating | |
Property association | |
Rent | |
Resort | |
Service fee | |
Tour | |
Transport | |
Travel insurance | |
Vehicle | |
Linens | LinenFee |
Linens (bath) | |
Linens (bed) | |
Pet fee | PetFee |
Cleaning fee | CleaningFee |
Security deposit | SecurityDeposit |
Unknown | N/A |
How taxes and fees are calculated in Airbnb (REST API)
Taxes
Taxes exported to Airbnb via REST API will show separated from the room rate in the quote.
They are calculated on the amount of the base rate. They will be shown as a separate line item in the Airbnb quote.
🔎 Example: In Lodgify, you have set up 2.5% City tax and 20% VAT. The amount exported to Airbnb will be 22.5% and the taxes will be separated from the room rate in Airbnb's quote.
Your setup in Lodgify | Price sent to Airbnb |
---|---|
Your room rate in Lodgify is: $100 City tax: 2.5% VAT: 20% |
Room rate sent to Airbnb: $100.00 Taxes sent to Airbnb: 22.5% * 100 = $22.50 |
🔎 Example with cleaning fees: In Lodgify, the VAT for cleaning fees will be included in the taxes line of Airbnb's price breakdown. If you have set up a 10% VAT on the cleaning fees, this VAT amount will be separated from the cleaning fee in Airbnb's quote and showed in the taxes:
Your setup in Lodgify | Price sent to Airbnb |
---|---|
Your room rate in Lodgify is: $100 VAT for the room rate: 20% Your cleaning fees in Lodgify are: $50 VAT for the cleaning fees: 10% City tax: 2.5% |
Room rate sent to Airbnb: $100.00 Cleaning fees sent to Airbnb: $50 Taxes sent to Airbnb: (22.5% * $100) + (10% * $50) = $27,5 |
Make sure to select the appropriate Tax type in the configuration of the tax. To do so:
- Go to Settings, click Local taxes.
- Choose to create a new tax, or Edit a tax by clicking on the three dots.
- Then scroll down to the Tax Types section:
- Once done creating / editing your taxes, click Save.
If your tax Scenario allows, make sure to add both the Business tax ID and the TOT registration ID into the respective fields, at the bottom of the Fees and Taxes section of your rental.
Taxable base
The taxable base lets you define which items a tax should apply to.
🔎 For example, if you need to set a tourist tax that only applies to the base price, you would set the tourist tax at 3%, and it would apply only to the Base Price.
This option is only available for Local taxes calculated as a percentage.
You can apply it to the following items: Base Price, Cleaning Fee, Linen Fee, Resort Fee, Management Fee, Community Fee, Pet Fee.
You must select at least one taxable base per rule, with multiple selections allowed.
When you select a taxable base using one of the fee types supported by Airbnb, the tax will apply to all fees that are mapped to the corresponding Airbnb fee type. For example, if you set up a hotel tax with CommunityFee as the taxable base, the tax will apply to all fees mapped as CommunityFee on Airbnb, such as Additional bed, Air conditioning, etc, if any of these are set up in your account. You can find the full list of fee mappings here.
Airbnb tax collection scenarios
You have 4 possible tax collection scenarios that you can apply to your Airbnb listings.
- Go to your Rentals section, then click on the rental you want to edit.
- Click Sync Settings and scroll to the section Airbnb API.
- Click on the three dots at the right to Edit Listing Settings, and go to the section Taxes.
- Now check your Airbnb tax collection scenario.
If your Airbnb tax collection scenario is... | this means.... | Action to take if you don't want to export taxes to Airbnb |
---|---|---|
Ineligible |
Airbnb either automatically collects and remits certain taxes, or occupancy taxes are not supported. You won't have the option to export taxes from Lodgify to Airbnb. |
The toggle Send user taxes will be disabled and no changes will be required from your side in Lodgify. |
No Airbnb collected tax |
Airbnb does not collect or remit any taxes. In this case, if you don’t export taxes from Lodgify, no taxes will be applied to your Airbnb listings. |
To export taxes from Lodgify to Airbnb, enable the toggle I acknowledge that I understand the tax collection scenario, as well as the toggle Send user taxes. If you don't want to export taxes from Lodgify to Airbnb, disable both toggles. |
Override Airbnb collected tax |
Airbnb automatically collects and remits certain taxes in this area. |
To export taxes from Lodgify to Airbnb, enable the toggle I acknowledge that I understand the tax collection scenario, as well as the toggle Send user taxes. If you don't want to export taxes from Lodgify to Airbnb, disable both toggles. |
Stacked Airbnb collected tax |
Airbnb automatically collects and remits certain taxes in this area. Occupancy tax values, if specified, are added to the default values, and taxes are remitted to the host. |
To export taxes from Lodgify to Airbnb, enable the toggle I acknowledge that I understand the tax collection scenario, as well as the toggle Send user taxes. If you don't want to export taxes from Lodgify to Airbnb, disable both toggles. |
Fees
🔎 Examples:
Fee set as a % 💡 Notes:
|
Your room rate in Lodgify is: $100 Resort fee: 5% |
Price exported to Airbnb: $105 |
Fee set as Cleaning fee with a fixed amount single charge per stay. 💡 Notes: All cleaning fees will be summed up and will be displayed separately from the room price. |
Your room rate in Lodgify is: $100 Cleaning fee: $25 Linen fee: $10 |
Price exported to Airbnb: $100 Cleaning fee exported to Airbnb: $35 |
Fee NOT set as Cleaning or Linen fee with a fixed amount, single charge per stay. |
Your room rate in Lodgify is: $100 Resort fee: $5
|
Price exported to Airbnb: $105 |
💡 Note: If you don’t want to send fees to Airbnb because you already have them calculated from Airbnb's side, or you don't want them to be included in the room price, you can use derived rates.
To use derived rates, follow these steps:
- Check out this article from our Knowledge Base to learn how to set up derived rates.
- Once you created the derived rates, please contact our Connectivity Team to connect your derived rate to your Airbnb connection.
How taxes and fees are calculated in Booking.com
Taxes will be added to the daily price sent to Booking.com only if set as % in Lodgify. If you have more than one tax created in % inside Lodgify, they will be summed up. The taxes will be included in the room price of the quote received from Booking.com, so they won't be listed separately.
🔎 Example:
In Lodgify you have set up 2.5% City tax and 20% VAT. The amount exported to Booking.com will be 22.5% and the taxes will be included in the price of the Booking.com quote.
Your setup in Lodgify | Price sent to Booking.com |
---|---|
Your room rate in Lodgify is: $100 Mark-up: 15% City tax: 2.5% VAT: 20% Cleaning fee: Needs to be set up in Booking.com This is an example of how room rates, fees, and taxes are broken down in Lodgify. |
Total price sent to Booking.com: $137.5 (= 100 + 15% + 2.5%+ 20%)
This is an example of how room rates, fees, and taxes are broken down in Booking.com. |
💡 Note: If you don’t want to send taxes to Booking.com because you already have them calculated from Booking.com's side, or you don't want them to be included in the room price, you can either use negative mark-up, or use derived rates.
To use a negative mark-up | To use derived rates |
Follow these steps:
|
Follow these steps:
|
How taxes and fees are calculated in Expedia
Taxes and fees are not sent to Expedia. Lodgify only sends the room price to Expedia, so you will need to set up your taxes inside your Expedia partner central as well as in Lodgify. Understand your tax setup in Lodgify.
Here you can see how the quote will show up in Lodgify. All fees will be summed up in the Miscellaneous amount separated from the room rate.
How taxes and fees are calculated in HomeAway/VRBO
Taxes and fees are sent to HomeAway/VRBO and are shown separately from your room price inside a HomeAway quote. The price breakdown will show exactly the same as for a booking created inside your Lodgify website.
💡 Note: For VRBO, the tax will only be calculated on the room rate.