What is Exported and Imported via API channel manager

Rental content (such as title, description, amenities, images) is not synchronized.

Rental content (such as title, description, amenities, images) is not synchronized.

Indicate this value when filling in the connection request. If you wish to change this setting later, you can do so on the Booking.com Sync Settings section of your rental.

The Advance Notice is calculated based on the number of hours from UTC Timezone, not the property's local time.

This setting does not exist in Expedia.

VRBO does not allow same day bookings.

Needs to be set in the Booking.com Channels page in Lodgify.

Needs to be set in Expedia.

Inherited from the rental's Booking Settings page.

Upcoming and current bookings are imported at the time of connection.

Existing reservations are not imported. We advise to create them manually before the connection.

Existing reservations are not imported. We advise to create them manually before the connection.
For existing reservations on VRBO that need to be set up in Lodgify, reach to our Connectivity Team.

• price
• number of guests
• creation date
• stay dates
• rental name

We import:

• price
• number of guests
• creation date
• stay dates
• rental name
• meal plan

You can see even more information under "View details".

• price
• number of guests
• creation date
• stay dates
• rental name
• meal plan

• price
• number of guests
• creation date
• stay dates
• rental name
• policy

• name
• phone
• location
• rental name
• language

• name
• Booking.com alias email address
• phone
• location
• language (this can be edited in Lodgify but will not affect Booking.com)

• name
• location
• language

• name
• email address
• phone
• language

Changes and Cancellations need to be done in Booking.com. Once changes are confirmed, they will be imported and shown in red in Lodgify.

Changes and Cancellations need to be done in Expedia. Once changes are confirmed, they will be imported and shown in red in Lodgify.

Changes and cancellations need to be managed directly in Lodgify.

All messages sent once the connection is confirmed will be imported.

Needs to be managed in Expedia. Reservations through Expedia do not receive any automatic notifications from Lodgify because Expedia does not share guest email addresses with other platforms.

All pre-booking and post-booking messages, including attachments in PDF, JPEG, PNG, and GIF formats, are synced between VRBO and Lodgify inboxes.

💡 Notes:

• Only messages sent after June 5th 2024 and reservations with check-in dates after May 25th 2024 are synchronized.
• For offline bookings (bookings that were converted to VRBO on the Lodgify side), messages will not be synced between platforms. Therefore, communication should be done via email between you and the guest.
• The following information is redacted in messages before booking:
  • Competitor information
  • Credit card information
  • Bank routing numbers
  • IBAN numbers
  • Phone numbers
  • Email addresses
  • Domain names
  • URLs (except for these: host.virtualkey.co, o.hmwy.io, t.hmwy.io, homeaway.tumblr.com, facebook.com/homeaway, pinterest.com/homeaway, twitter.com/homeaway, plus.google.com/+homeawaycom, linkedin.com/company/homeaway, instagram.com/homeaway, youtube.com/homeawayvacation)
• Email addresses are redacted from messages after booking.

If a reservation contains multiple rooms with different dates, a separate reservation will be created for each booked room in Lodgify.

If a reservation contains multiple rooms with different dates, a separate reservation will be created for each booked room in Lodgify.

To be announced.

Must match the rental location both in Booking.com and Lodgify.

Must match the rental location both in Expedia and in Lodgify.

Must match the currency of your HomeAway master brand, and must be the same in Lodgify.

Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

If you want to connect a Weekly rate, notify Lodgify during the connection setup, or contact us at a later time.

You must configure a Weekly Rate in Booking.com as well.

If you want to connect a Weekly rate, notify Lodgify during the connection setup, or contact us at a later time.

You must configure a Weekly Rate in Expedia as well.

Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

If you want to connect a Monthly rate, notify Lodgify during the connection setup, or contact us at a later time.

You must configure a Monthly Rate in Booking.com as well.

If you want to connect a Monthly rate, notify Lodgify during the connection setup, or contact us at a later time.

You must configure a Monthly Rate in Expedia as well.

Exported for both the Default Rate and your Season Rates. Must be managed in Lodgify.

• Always the extra charge per extra guest set up in your Default Rate, even if the reservation is made on a Season Rates. You can modify the Extra charge per extra guest in Lodgify.

Exported from both the Default Rate and your Season Rates. You can modify the Extra Charge per Extra Guest in Lodgify.

The extra charge per guest is exported for both the Default Rate and Season Rates. 

Needs to be set up in Booking.com.

Needs to be set up in Expedia.

For the VRBO connection, the security deposit is configured together with the Cancellation Policy.

Not exported.

Not exported.

Needs to be set up in Booking.com.

Needs to be set up in Expedia.

The Cleaning fee will be exported only if it is a flat amount, set as a Cleaning Fee Type with Single Charge Type and Per Stay Frequency.

Fees will only be sent to Booking.com if set as a % in Lodgify. Fixed amount fees, will need to be set it up in Booking.com.
The Fees will be added as an increase to the Room Rate.

💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to Booking.com.

Needs to be set up in Expedia.

Taxes will only be sent to Booking.com if set as a % in Lodgify. A fixed amount of taxes will need to be set it up in Booking.com.

💡 Note: Additional restrictions added to a fee, namely applying the fee only when the stay is too short, are not sent to Booking.com.

Needs to be set up in Expedia.

Add-ons are not exported.

Add-ons are not exported.

Add-ons are not exported.

Needs to be set up in Booking.com.

Needs to be set up in Expedia.

In order to be exported, promotions must match the configurations in this article.

Indicate this during the mapping. This can only be a positive %.
If later you want to change the mark-up, you can do so in your Sync Settings page. Learn more here.

Indicate this during the mapping. This can only be a positive %.
If later you want to change the mark-up, you can do so in your Sync Settings page. Learn more here.

Indicate this during the mapping. This can be a positive or negative %.
If later you want to change the mark-up, you can do so in your Sync Settings page. Learn more here.

You must configure Rates Notes and the Rental Agreement directly in Booking.com, following their guidelines.

You must configure Rates Notes and the Rental Agreement directly in Expedia, following their guidelines.

• Rate Notes
  Rate Notes are not exported to VRBO.
  
  
• Rental Agreement
  You must set up a Rental Agreement in Lodgify in order to establish the connection with HomeAway/VRBO. This Rental Agreement will be exported to HomeAway/VRBO.

You can collect payments through Lodgify. Learn more about collecting Booking.com payments.

You can collect payments through Lodgify if you have activated a credit card gateway in Lodgify.

You must collect payments through Lodgify. To do so, you must activate a credit card gateway in Lodgify or activate Paypal.
💡 Note: With Paypal, it is not possible to schedule automatic subsequent payments or make automatic refunds, this is only possible if you accept credit card payments. You should send a manual request to your guests to collect payments.

Needs to be set up in Booking.com

Needs to be set up in Expedia.

Managed automatically in Lodgify, according to your connected policies.