Policies & Payments

Authorize.Net, Braintree, Stripe, and Payyo are payment gateways that allow you to accept all major credit cards online. We strongly recommend accepting credit cards as it will enhance your website...

Payyo offers you competitive fees and enables your guests to pay in their own currency via credit card directly on your website. With Payyo you can receive scheduled payments in Lodgify according t...

On 14 September 2019, Europe will be subject to new requirements for authenticating online payments, under the second Payment Services Directive (PSD2). These new requirements come in the form of S...

Easily change or update your default rate, derived rates and/or minimum stay without needing to change their already configured rate settings or rules. This nightly override feature allows you to s...

Derived Rates allows you to create multiple rates in Lodgify so you can connect your Lodgify rentals to multiple rates on Booking.com and Expedia. For example, you could offer guests the option to ...

Pre-authorizing your guest's credit cards is a convenient method of handling the damage deposit (also referred to as the security deposit) and is a very common practice in the vacation rental indus...

The Reports section of your Lodgify account helps you keep an overview of all transactions, and current occupancy of your rentals including guest arrivals, departures, and who is currently staying ...

Your website could feature one or more forms of payment for your guest's bookings, ranging from credit card or direct debit to Paypal and bank transfer. This article will give you a quick overview ...

Policies define the terms of payment schedules, cancellations and damage deposits. You can create as many policies as you like and then associate them with your rentals. Note that if you have sever...

Decide when you would like your guests to pay for their booking and if you prefer to stagger the payments in several smaller amounts.  To set up your payment schedule in your policies: Go to your ...

If you want to split up the booking amounts into 2-3 payments instead of charging 100% at the time of booking, and want to find out more about the different scenarios and possible setups, have a lo...

If you prefer to manually review and approve or decline all booking requests and want to find out more about the scenarios for different setups, have a look at the use cases. This article will expl...

With a Paypal business account, you can accept Paypal- as well as credit card payments, and can therefore partly automate your processes in the reservation system.  Read about: Requirements to con...

In certain cases, you might also want to offer the option of a Bank Transfer to your guest. Just keep in mind that accepting bank transfers can cause a lot of manual work and double checking that a...

To amend or delete a booking policy, do the following: Go to your Main Menu in the top left corner and select Settings. A new page appears. From the left menu bar select Policies. To delete or edi...