Booking Management
11 Articles
Create a booking with a quote
A quote allows you to add prices, rental agreements, and policies to a booking. When you add a quote, you give your guests a complete and transparent overview of their booking. The system automatic...
Create a booking without a quote
A booking without a quote is the quickest way to manually insert a booking or booking request which you received via an external source, e.g. via phone or Facebook. As the booking has no price asso...
Delete or recover a reservation
If you have canceled or declined reservations and inquiries, you can simply delete them to make them disappear and keep your reservation system clean and up-to-date.
Read about:
Delete a reservat...
Edit a quote
If you want to make changes to a quote, your options change depending on the Quote status and if the booking has an active Policy & Quote workflow. Find out how to make changes to a quote in differ...
Add a quote to an existing booking
A quote allows you to add prices, rental agreements, and policies to a booking. You can add one or more quotes to a booking after it has been created. This could be ideal when your guest wants to c...
Find and understand the source of a booking
Each booking has a specific source, whether it comes from an external channel, from your website, or if you created it manually. To understand where a booking is coming from, you can always check y...
Confirm or reject a booking request
Follow this guide if you receive a new booking request. A booking request is a Bookability setting you can choose for your rentals, along with instant booking and inquiry only. The guest will make ...
Accept or reject a booking inquiry
Follow this guide if you receive a new booking inquiry from your website. A booking inquiry is a bookability setting you can choose for your rentals, along with instant booking and booking request....
Edit guest details of a booking
You can make changes to the guest's details in a booking such as adding a phone number or changing the language you prefer to communicate with a particular guest.
To do so, follow these steps:
Go ...
Print a booking or save it as pdf
With the print option in the reservation system, you can print out a booking on paper to give it to your check-in agent and save it as PDF in your computer files. It can also be useful for accounti...
Filter and search your reservations
The search bar in your reservation system gives you the option to look for a specific booking. To manage your reservations and inquiries, you can also use filters, and perform bulk actions to impro...
