Each booking has a specific source, whether it comes from an external channel, from your website, or if you created it manually. To understand where a booking is coming from, you can always check your booking in Lodgify's reservation system.
In the following article, we will show you quickly where to find the source of a booking and understand what this means.
You can easily see the source at the top of your reservation:
| Source | Example |
| Manual 💡 Note: This means you created the booking yourself in the calendar or the reservation system |
This booking was created manually in the reservation system. If you don't fill in a source when adding the reservation, it will simply state from Manual. Otherwise, the source you added will be displayed. |
|
Website check-out |
If someone makes a booking, booking request, or booking inquiry via the check-out page of your website, the source will appear as your website's URL. For example, the source sill be "from hello.lodgify.com". |
|
Website contact form or Booking inquiry section
|
If someone contacts you via the contact form, the source will appear as your website's URL. |
| Website Contact section |
If you have a call me back section on your website and someone requests a call from you, it will appear as a booking in your reservation system with the source from Website. |
| External booking channel (API) |
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| Mailbox |
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