Messaging

The Messages Inbox allows you to centralize and manage all guest communication in one single place, helping you to build trust and relationships with your guests by replying quickly to their questi...

Lodgify’s messaging integration allows you to set up automatic responses that are triggered by specific conditions, for example, when a guest makes a booking. Learn how to set up and edit these aut...

Learn how to translate your automated responses and manage multiple languages effectively. Read about: Activate and deactivate languages Translate the content Activate and deactivate languages Yo...

Use Lodgify's Custom Automatic Responses to create custom messages and configure for each message when it should be sent and to whom. For example, you can configure a message that will automaticall...

Lodgify’s messaging integration allows you to set up messages for each channel (i.e., booking source). Learn how messages are sent based on the channel, along with best practices and recommendation...

The AI Assistant is a GPT-powered tool designed to help you efficiently generate and enhance replies to your guests. It considers the latest guest messages, your writing style, the language used, r...

Lodgify's messaging system includes the possibility to attach files to automatic responses and messages sent to guests via the reservation system. In the following, we will show you how it is done....

If you want to customize your automatic responses and quick replies with specific rental or booking information, you can do so by using messaging placeholders. The way placeholders work is that the...

There are two types of placeholders that you can use in your quick replies and automatic responses: Lodgify's prefabricated placeholders, which take information mainly from the booking such as arr...

If you want to save time when sending private messages to your guests, you can create saved email replies. Quick replies are typically used to answer common questions from your guests, so instead o...

If you receive a booking request via email / your contact form and would like to accept it, you can forward the message to your reservation system to create a booking and keep a record of the origi...