The AI Assistant is a GPT-powered tool designed to help you efficiently generate and enhance replies to your guests. It considers the latest guest messages, your writing style, the language used, reservation details, and property information (such as check-in instructions, Wi-Fi details, and local guides) to create accurate responses.
Learn more about guest messages.
When you create a new message or open your message thread, here are the AI options available to you:
Generate a message with AI:
To generate a response using AI, click Generate with AI when you receive a message from your guest. This will create an accurate reply that you can modify before sending, if needed.
Suggest a message with AI:
The same button is available even if there is no guest message. By clicking it, the AI will craft potential messages based on various factors, such as booking dates and rental details, ensuring your communication remains relevant and personalized.
Improve a message with AI:
You can start by typing a draft message directly in the text box. As you type, the Generate with AI button will change to 'Improve with AI.' Clicking it will not only correct typos but also add appropriate salutations and signatures, enhance the overall style, and ensure that all guest inquiries and requests are addressed.
You can use this to guide the AI: for example, if a guest requests an early check-in, you could type something like 'deny,' 'accept for free,' or 'accept for an additional $30.' Then, click Improve with AI to generate a message that reflects your input.
Undo Changes:
If you decide to revert to your original draft instead of the AI-enhanced version, simply click the Undo button to restore the previous changes.
Translate the AI-generated message:
After generating a response, click the translate icon to view the AI-generated message in your preferred language.
Provide Feedback:
After generating a response, click the thumbs up or thumbs down icons to provide feedback and help us improve the accuracy and quality of future replies.
Mobile App:
In the Lodgify mobile app, you can use the AI Assistant just like on your laptop. The only difference is that the same magic wand 🪄 button is used for both Generate with AI and Improve with AI actions.