Disconnect from the Channel Manager

In this article, you can find the instructions on how to disconnect from the channel manager for Booking.com, Airbnb Professional, Expedia, and HomeAway/VRBO.

💡 Note: With Airbnb, you can stay connected to the channel manager and just remove a specific listing.

Read about:

Disconnect from Booking.com

To disconnect:

1. Go to your Booking.com Extranet account and select the Account icon in the top right-hand corner.
2. Choose Connectivity provider from the drop-down menu.

3. Select Deactivate to cancel the connection to your provider. 

💡 Note: Once the connection is deactivated, all previous settings will be reset. You will manually manage your prices, availability, and bookings from Booking.com. 

If the above option to disconnect is not available to you, please contact Booking.com via their ‘Inbox’ tab.

4. Finally, notify our Connectivity Team that you wish to deactivate your booking.com channel manager. We will respond to confirm that the connection has been removed from our side as well. 

💡 Note: If you are connected to Booking.com via the channel manager, and you wish to only disconnect a specific rental, please contact us.

Disconnect from Airbnb Professional

You can disconnect your Airbnb account from Lodgify, but if you want to remove a listing from the connection, you can also disconnect one listing Airbnb only.

⚠ Important: When disconnecting, Airbnb reservations for the disconnected listing(s) will be removed automatically, making your Lodgify calendar available for other bookings. If you're also connected to other OTA via Lodgify, we strongly recommend to immediately add the Airbnb iCal links to your Lodgify account to avoid double bookings. Learn how to import an external calendar to Lodgify.

Disconnect the entire Airbnb professionnal account

Follow the instructions below to remove the entire connection:

1. Login in to your Airbnb account.
2. Click on your logo image in the top right corner and select Account or Account Settings from the drop-down menu.
3. On the next page, select Privacy & Sharing.
   
   
4. Select Services, and on the Lodgify box click Remove access.
   

5. Finally, notify our Connectivity Team that you wish to deactivate your Airbnb Professional connection. They will respond to confirm that the connection has been removed from our side as well. 

Disconnect a specific Airbnb professional listing

To disconnect a rental connected to Airbnb Professional within Lodgify: 

1. Go to your Main Menu in the top left corner and select Rentals.
2. Select the rental you wish to edit and select Sync Settings.
3. Under Airbnb API, click on the three dots next to the Status column and select Disconnect.

Disconnect from Expedia

To disconnect:

1. Login to www.expediapartnercentral.com. 
2. Select your hotel, go to Rooms and Rates, and click on Connectivity Settings.
   
   
3. Select Disconnect providers.
   
   A green message will appear, confirming that you are now disconnected. 

💡 Note: If you are connected to Expedia via the channel manager, and you wish to only disconnect a specific rental, please contact us.

Disconnect from HomeAway/VRBO

To disconnect:

1. It is firstly necessary to reach out to HomeAway/VRBO's Support Team to request the disconnection from their side.
2. Once done, notify our Connectivity Team that you wish to deactivate your HomeAway/VRBO channel manager. They will respond to confirm that the connection has been removed from our side as well.