• Cancel your subscription

    You can cancel your active website subscription at any time. Cancellations disable the automatic renewal of your subscription so you can let your site expire. Follow these steps to cancel your subs...

  • How to create an affiliate program

    If you are working with different partners or agencies who are promoting your rental you could create an affiliate program and pay your partners a certain commission on each successful booking they...

  • Add or delete owners

    Give external owners, whose rentals are listed on your website, direct access to manage their rentals or bookings through an Owner Account. Find out how to give Owners access, and manage their righ...

  • Manage your owner accounts

    If you are a rental manager who administers a variety of rentals for different owners, you might want to give the rental owners certain access rights in Lodgify and assign a rental to them. Read ab...

  • Add another website

    You can have more than one website using the same Lodgify account. Please note that each website will still have a separate subscription plan. To add another website just follow these steps: Go to...

  • Update account credentials

    If you want to modify any of your account credentials such as username, password or email address you can do so following these simple steps.     Go to your Account Menu in the top right corner an...

  • Edit your billing information and VAT

    Make sure that your billing information is correct and always up-to-date in order to be invoiced correctly by Lodgify. If you have a company, registered in the EU, you need to provide your VAT numb...

  • Upgrade or downgrade your subscription

    You can always change the subscription plan you are on, so for example if you currently have an annual subscription for one year you can upgrade to a multiple rentals plan at any point in time and ...

  • Download your Lodgify invoices

    To download the invoices for your Lodgify subscription, follow these steps: Go to your Account Menu in the top right corner and select Billing. Click Details underneath the website/subscription yo...

  • Change the payment method for your Lodgify subscription

    Update your credit card details to pay for your Lodgify subscription. If your credit card is outdated and your subscription cannot be renewed automatically you need to update your credit card detai...

  • Forgot password?

    If you cannot remember your password to access your Lodgify account and need to reset it, follow these steps: Go to https://www.lodgify.com/ In the top navigation bar click Login.  Now click Forgo...

  • Edit account profile information and profile picture

    If you want to edit your profile picture and account profile to give your guests some more details about yourself and give your website that special personal touch, go to your Account Menu in the t...