My Account

You can cancel your active website subscription at any time. Cancellations disable the automatic renewal of your subscription so you can let your site expire. Follow these steps to cancel your subs...

If you are working with different partners or agencies who are promoting your rental you could create an affiliate program and pay your partners a certain commission on each successful booking they...

Give external owners, whose rentals are listed on your website, direct access to manage their rentals or bookings through an Owner Account. Find out how to give Owners access, and manage their righ...

If you are a rental manager who administers a variety of rentals for different owners, you might want to give the rental owners certain access rights in Lodgify and assign a rental to them. Read ab...

If you want to modify any of your account credentials such as username, password or email address you can do so following these simple steps.     Go to your Account Menu in the top right corner an...

Make sure that your billing information is correct and always up-to-date in order to be invoiced correctly by Lodgify. If you have a company, registered in the EU, you need to provide your VAT numb...

You can always change the subscription plan you are on, so for example if you currently have an annual subscription for one year you can upgrade to a multiple rentals plan at any point in time and ...

To download the invoices for your Lodgify subscription, follow these steps: Go to your Account Menu in the top right corner and select Billing. Click Details underneath the website/subscription yo...

Update your credit card details to pay for your Lodgify subscription. If your credit card is outdated and your subscription cannot be renewed automatically you need to update your credit card detai...

If you cannot remember your password to access your Lodgify account and need to reset it, follow these steps: Go to https://www.lodgify.com/ In the top navigation bar click Login.  Now click Forgo...

If you want to edit your profile picture and account profile to give your guests some more details about yourself and give your website that special personal touch, go to your Account Menu in the t...