If you are contacting us, we may ask for your User ID, a six-digit unique identifier associated with your Lodgify account. This ID help us access and gather specific information on your account. It also provides a more precise means of identification than an email address, contributing to both security and accurate identification of your account.
You can find your user ID directly in your Lodgify account.
Find your user ID from the desktop version
- Click on your Account Menu (your profile picture or your initials).
- A slide pop up will appear, and you can find your User ID under your email address:
You can also find your user ID by clicking on My Account, in the Credentials section.
Find your user ID from the mobile application
- Go to your Dashboard and click on your Account Menu (your profile picture or your initials).
- A small slide pop up will appear, and you can find your User ID at the top.