Account Settings

Do you need help or have a question? There are several ways to get in touch with us. If you have an active subscription, our support team will assist you. If you don't have an active subscription (...

If you are contacting us, we may ask for your User ID, a six-digit unique identifier associated with your Lodgify account. This ID help us access and gather specific information on your account. It...

If you cannot remember your password to access your Lodgify account and need to reset it. In the following, we will explain two processes depending on the method you use to log in. If you use your ...

Manage your bookings with ease from anywhere with the Lodgify app. The app provides easy access to your Reservation System, payments and rental details and allows you to create a shortcut on your s...

Strengthen your account by using two-factor authentication (2FA) and other security measures. Learn how to set up 2FA and explore additional ways to protect your account from unauthorized access. R...

You can change the language of your user area. This setting is completely independent of the language(s) activated for your website, since it will only be visible to you. To change the language of ...

If you want to modify any of your account credentials such as username, email address or password you can do so following some steps. 💡 Note:  As a security measure, you can only change your creden...

Lodgify's integration with several smart lock providers allows you to connect your smart lock devices to your Lodgify rentals, automate the generation of codes for each reservation and their manage...

Explore Lodgify's product roadmap to follow the evolution of the product with the detail of features under consideration, those in development, and newly launched ones.Additionally, share your feed...

All your Lodgify invoices are available on your account. To download the invoices for your Lodgify subscription, go to your Account Menu in the top right corner and select Billing. Click on the B...

In order to be invoiced correctly, always ensure that your billing information is correct and up-to-date. Sales Tax and VAT values are charged based on your local regulations, and are not subject t...

Disclaimer: We would like to make clear that this article is provided for informational purposes only and may not be construed as legal advice. While Lodgify is making sure that its own operations ...

You can edit your profile picture and account profile to give your guests some more details about yourself and give your website that special personal touch. If you want to update your account emai...

Manage your bookings with ease from anywhere, simply using the mobile-optimized version of our Calendar and Reservation System. Create a shortcut on your smartphone or tablet desktop to quickly acc...