In the check-out area of your website, many of your settings come together. If you would like to change something in your check-out area but aren't sure where to make the adjustment, take a look at this article and find out where to amend which section.
💡 Note: It is currently not possible to book multiple rooms or units in the same booking path. If a guest wants to book more than one room type or unit, they will need to make a separate booking for each.
| Section | Notes |
|---|---|
Check-out URL 💡 Note: Only the marked section can be changed. |
If you are not happy with the URL of the checkout, e.g. because it mentions your name, you can change part of it. To change this part, you need to go to your Settings section of your website builder, and into Domain. Here, you can amend the prefix of your .lodgify.com domain, which is the part that will appear in the checkout URL. |
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Room
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This extra step only appears if you have room types on your account, allowing guests to pick a room. 💡 Notes:
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Add-ons |
If you have add-ons configured for any additional services, they will appear in Step 2 of the check-out process. To make amendments, go to the section Promotion & add-ons. For more details, see Create add-ons. |
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Contact (Step 3) |
The guest detail fields are predefined and no additional or custom fields can be added. You can only change the description inside each field, i.e. change Comments to Guest IDs. To do this, use the Custom Translations Tool. For more details, see Customize texts and buttons. |
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Host's languages |
The spoken languages can be amended in your rental, in the section Contact. For more details, see Add or edit rental contact. |
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Payment details |
If you are accepting Instant Bookings, payment options will be visible directly. You can only amend which gateway appears, but not the design. Stripe: Shows the credit card form, including Google Pay and Apple Pay options. Paypal: Shows the payment options and guides the guest to the Paypal portal once they click Pay from Paypal. Bank Transfer: Will send the bank account details with payment instructions in the confirmation email. See how to amend the email content. To change your payment gateways, go to Payment Settings. |
| I'm not a robot - reCaptcha | If you don't accept Instant bookings, you might have a reCaptcha key enabled to protect you from bots and spam. To disable the feature, go to your Apps section. Find out more about the reCaptcha function. |
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Rental agreement |
Change the rental conditions of your Rental in the section Booking Settings. This is where you can change your Rental Agreement. Find out more about adding a rental agreement. |
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Confirmation button |
There are three options depending on the Booking Settings of your rental and the payment method chosen.
For more details, see Booking conditions. 💡 Note: To change the wording of the button, use the Custom Translations Tool. For more details, see Customize texts and buttons. |
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Rental details |
You can amend the rental details in the Rental section of your account. The picture is the first photo in your gallery section. See how to change the order of the pictures. 💡 Note: If you have several room/rental types, the picture will be the first one of the section General Gallery. |
| Booking summary |
The booking summary shows the rental costs, taxes & fees, add-ons.
💡 Note: The currency shown on the website depends on the location of the guest's IP address. If you want to limit it to the rental's default currency configured in your Rates section, please contact our support team. If the guest's currency differs from the rental's default currency, the Total will also be shown in the default currency. 💡 Note: To show the prices in the check-out Gross or Net, you can configure this in your General Settings. Find out more about how to display your prices. |
| Payment schedule |
The payment schedule shows when the payments are due according to your Policies. Find out more about How to set up your payment schedule. |
| Promotion code |
If a guest has a discount code, they can fill it in here. You can configure and amend your promotion codes in the section Promotions & Addons in your rental. Find out more about Promotions. |
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Cancellation policy & security deposit |
Your cancellation conditions can be changed in your Policies. Find out more to Set up your booking and cancellation policies. |
| Currency & Language |
The guest can always change to another one of your website's configured languages, or select to see the booking summary and details in a different currency for clarification purposes. 💡 Note: This will not change the currency you will see in the quote in your reservation system. To change the default currency for the rental, you will need to amend it in the section Rates of each rental. |