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Edit channel configurations for VRBO

If your rental is connected to VRBO / Homeaway / Abritel / FeWo-direkt via the Channel Manager, you can see for which room types (and IDs) the connection is set up, and unpublish the listing from VRBO on the rental's Sync settings in Lodgify.

💡 Note: All explanations about VRBO also apply to their sister companies Abritel, Homeaway and FeWo-direkt. 

Find out how to edit the channel configurations for Airbnb professional, Expedia, and Booking.com.

Read about:

Edit channel settings

To configure these channel-specific settings, follow these steps:

  1. Go to your Main Menu in the top left corner and select Rentals.
  2. Choose the rental you want to edit and go to Sync settings.
  3. In the section HomeAway API, you can see which HomeAway /VRBO listing is connected to this Lodgify rental.
    💡 Note: If you want to connect a new rental or edit the rate type, please get in touch with our Connectivity Team.
    Now click on the pencil icon next to the Status column.Screenshot
    💡 Note: The table will display all connected room types for this rental.
  4. A new block will open up where you can edit the following settings. 
    Setting Notes
    Mark-up

    The mark-up is the percentage adjustment that will be applied to the base rate sent to VRBO. You can use the mark-up to increase or decrease the price sent to VRBO.

    Example:
    Base rate in Lodgify: $100 per night
    Mark-up: 15%
    ➡ Base rate in VRBO: $115 per night

    💡 Note: If the guest makes a change request to a quote, e.g. they want to add another night to the initial booking, you need to be aware that the rates within Lodgify do not include the mark-up. Find out how to manually add the mark-up to an existing quote.

    Minimum age You must specify the minimum age allowed for the primary renter.

    Custom Headline/
    Rental Headline

    VRBO requires a minimum of 20 characters for the listing title. If the rental title does not meet the requirements, then you need to add a Custom Headline. Otherwise, you can leave the section unchanged to use the Rental Headline.
     Status

    When a rental has the status published, then the channel manager is active and VRBO is able to read the contents of the configuration files associated. A published listing does not mean that the listing is live on VRBO.

    If the rental has the status unpublished, then the configuration files cannot be read by Vrbo and the listing cannot be activated in the channel.

    💡 Note: Whenever you change the status of the rental, or if you have recently added a new rental, the status will show pending for VRBO update until the synchronization occurs. This can take up to 24 hours if no errors are detected.  

     Hide Directions Tick the checkbox if you don't want to share the content of the directions section from Lodgify with Vrbo.

Manually add the mark-up, short stay price, or extra charge per guest to an existing quote

If you have a booking that was initially created in VRBO and you want to make changes to the quote, remember that when modifying the quote, the mark-up will not be added automatically. You will then need to add the mark-up, short stay price, or an extra charge per guest manually to the quote.

Let's look at an example for this one:

The price of the night is $100 on Lodgify, I have a short stay price of $50 and a mark-up of 10% for VRBO. A booking was initially created in VRBO for 1 night, with a total price of $160. The guest has requested to add another night to the reservation. Now you need to update the quote in Lodgify and add the mark-up manually.

  1. Go into the reservation that you want to edit, click on the three dots in the quote box and select Guest makes change request.
    Screenshot
  2. The quote slider will open up and you add the extra night.
    The price will change from $160 to $260 (the standard rate per night is $100 without mark-up or short stay price).
  3. Now go into the price tab, delete the room rate and manually calculate the room rate including the mark-up and short stay price.
    The standard rate for that night is $100, there is a short stay price of $50 per night if the booking has less than 5 nights and a mark-up of 10%. The additional night should, therefore, be $150 without mark-up and $160 with the 10% mark-up (applied to the room price only). The total of the room rate will, therefore, be $320 (instead of the initially calculated $260).
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