Cancel your subscription

You can cancel your active website subscription at any time. Cancellations disable the automatic renewal of your subscription so you can let your site expire.

Follow these steps to cancel your subscription:

  1. Go to your Account Menu in the top right corner and select Billing.
  2. Select the website you want to cancel the subscription for and click Request to cancel.
  3. A little pop-up window opens up where you should give some feedback or a reason why you want to cancel. This helps us to understand your situation, improve our services and adapt our product more to your needs. Then submit the cancellation request. One of our agents will get in touch with you as soon as possible to process the cancellation.

💡 Note: If you want to take your website offline before your subscription expires, make sure you set it as offline, following the steps here.

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