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Charges and Refunds

5 Articles

Charge Expedia reservations in Lodgify

If you are importing reservations from Expedia into Lodgify via the Channel Manager, you can charge your guest's credit card for these bookings securely and directly in Lodgify with just one click....

How to cancel a booking and make a refund if necessary

If you are facing a booking cancellation and might need to make a refund to the guest, it depends on various conditions ranging from used payment methods to policy, how you will need to handle the ...

Charge Booking.com reservations in Lodgify

If you are importing reservations from Booking.com into Lodgify via the Channel Manager, you can charge your guest's credit card for these bookings securely and directly in Lodgify with just one cl...

Make a refund

If you want to return money to a guest because you had to cancel the booking or the booking was changed, it depends on your payment settings and policy settings, how the refund will be handled. 💡 N...

Request and add payments manually

Your guest may have only paid the booking deposit and the remaining amount may be due, or you may have set to receive payments via bank transfer or agreed with customers to receive cash payments up...
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