Promotions can help you to create special offers for certain periods or give a discount to certain guests by using a promotion code. Promotions can be used in a variety of different ways. Find out how to create one and how they are applied.
💡 Note: Promotions created in Lodgify will not be exported to Booking.com, or Expedia, so they will always need to be handled manually in those channels. Learn how to export promotions to Airbnb.
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Create a promotion
To create a promotion, you can either do so in your rental directly, as explained below, or you can create and manage them in your Settings section.
💡 Note: If you create a promotion in your Settings section, don't forget to associate it with your rental.
To create a promotion, follow these steps:
- Go to your Main Menu in the top left corner and select Rentals.
- Select the rental that you want to create the promotion for and select Promotions & Add-ons.
- Click Assign a promotion.
- A slide-in window will appear where you can create a new promotion by clicking Create a promotion, or you can select to apply one of your existing promotions to this particular rental.
- If you decide to Create a promotion, you will need to fill in the details and conditions of your promotion.
- Choose a photo, name, choose the way it is calculated.
- You choose the Booking range dates: this is the period when the guest will make the booking on the website.
🔎 For example, you create a promotion if your guests make their reservation before the end of March. - You can choose the Stay date range: this is the period of stay of the guest in the property.
🔎 For example, you create a promotion if your guests stay in your property during the month of January. - You can also add some additional restrictions so that the promotion only applies for last minute or early bird bookings, etc.
- Then save, and let your customers know about your promotion, for example by using a Promotion Widget on your homepage. Read more about website widgets.
How to edit or restrict your promotions
If you want to change your promotion's settings once it is created or manage its restrictions, you can do so by following these steps:
- Go to your Main Menu in the top left corner and select Rentals.
- Select the rental that you want to create the promotion for and select Promotions & Addons.
| Edit | Notes |
|---|---|
| Restrict to rental/room types (legacy feature) |
You can apply the same promotion for all your room/rental types, or restrict it only to certain ones. To edit this, click on the three dots and then select Edit restrictions. |
| Rate restrictions |
You can restrict the promotion to a specific rate. 💡 Note: Make sure to always have at least one rate enabled. |
| Use the same promotion for different rentals |
If you want to use the same promotion for a different rental, you can decide to discount the same amount for all your rentals, by switching on the Use default amount button. If you prefer to apply a different amount, switch the button off, and configure the discount manually for the new rental. |
How a guest can apply a discount code
If the promotion has a discount code, your guests will be able to fill it in at check-out:
The reduced amount will be shown in the booking summary, no matter if the promotion applies automatically without a code in case certain conditions are met, or once the code is applied.
💡 Notes:
- Promotion codes are not limited and can be used several times.
- If you are adding a reservation manually, you cannot apply the promotion through a promotion code, but will need to apply a discount of the room rate or any other fee.
Promotions FAQ
Can more than one promotion be applied to a booking?
On Lodgify websites, only one promotion can be applied per booking.
Which promotion is applied if several promotions are available for the same dates?
When you have multiple promotions available that meet the reservation requirements, such as dates of stay, the system will automatically apply the promotion with the highest value.
If a guest provides a promotion code when booking, or attempts to enter a valid code, promotions without a code will not be applied. Instead, the system will use the value of the promotion associated with the code provided, if the code is valid.
Is a promotion applicable if it is valid for only part of the stay?
If the promotion only covers some of the days included in the stay, then the promotion will only apply to the days that fall into the promotion period.
Which promotion is applied if the booking meets multiple restrictions?
If a booking meets the restrictions of multiple promotions, the highest promotion value will apply.
Are promotions sent to the OTA?
Promotions set up in Lodgify are sent to Airbnb and Homeaway/VRBO under certain conditions.
Read the conditions for Airbnb and the conditions for Homeaway/VRBO.