Fees and Rental Taxes

In the section Fees and Rental Taxes, you can configure additional charges that are not included in the room rate. These charges, such as cleaning fees or additional regional taxes, are automatically added to the booking cost and displayed in the cost breakdown during the check-out.

💡 Note: You can also manage and create your fees and taxes in your Settings section.

Read about:

Create a fee in your rental

You may wish to charge guests for services not included in the room rate, such as a cleaning or service fee. The fees section allows you to add these charges either as a percentage of the booking amount or as a fixed amount.

💡 Note: If you are synchronizing rates through one of our Channel Managers, check out which fee configurations are synchronized with each platform.

To set up fees:

  1. Go to your Main Menu in the top left corner and select Rentals.
  2. Select the rental that you want to create the fee for and select Fees & Rental Taxes
  3. Click Assign Fees.
  4. A slide-in window will appear where you can select to apply one of your existing fees to this particular rental, or you can create a new fee by clicking Create a new fee.
  5. Give the fee a name and optionally add a description. Make sure to do both for all of the languages you offer on your website.
  6. Decide on the Fee Type and choose either flat fee or percentage. The next steps depend on this choice: 
    💡 Note: You can select here to add VAT/Sales tax to your fee.
      If you chose the Calculation Model:

    Flat Fee

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    Percentage

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  7. Now select which rentals you want to assign this fee to. Then Save. Once you have saved the fee, it will be added automatically to all the rentals you selected.

Assign an existing fee to other rentals in your rental section

To add an existing fee to other rentals:

  1. Go to your Main Menu in the top left corner and select Rentals.
  2. Select the rental that you want to create the fee for and select Fees & Rental Taxes
  3. Click Assign Fees.
  4. A slide-in window will appear where you will see all fees that you have created in your account. Now you can select the fee you want to assign to this rental and switch the toggle on. Then Save. Screenshot_12-21-2020_15.26.56.png

💡 Note: If the rental you created the fee for has a different currency to the rental you are adding the fee to, you will need to adjust the currency of the fee accordingly on the latter rental.

 

Set up additional taxes

By adding multiple taxes, you can configure your taxes according to your local guidelines and regulations. Once you have created a tax, you can easily add it to other rentals within the same account by entering their respective rates sections.

💡 Note: The VAT/Sales Tax applied to your room rate needs to be set up in your Rates. Understand how to configure your taxes correctly.

💡 Note: If you are synchronizing rates through one of our channel managers, be sure to check out which tax configurations are synchronized with each platform and how the taxes are calculated.

To create a tax:

  1. Go to your Main Menu in the top left corner and select Rentals.
  2. Select the rentals that you want to create the tax for and select Fees & Rental Taxes
  3. Click Assign taxes.
  4. A slide-in window will appear where you can select to apply one of your existing taxes to this particular rental, or you can create a new tax by clicking Create new tax.
  5. Give the tax a name and optionally add a description. Make sure to do both for all of the languages you offer on your website.
  6. Decide on the Calculation Model, choosing either a fixed amount or a percentage. The next steps depend on this choice:
      If you chose the Calculation Model:

    Flat fee

    Flat_fee_tax_confirguration.png

    Percentage

    tax_percentage_configuration.png

  7. Now select which rentals you want to assign this tax to. Then Save. Once you have saved the tax, it will be added automatically to all the rentals you selected.

Assign an existing tax to other rentals in your rental section

To add an existing tax to other rentals:

  1. Go to your Main Menu in the top left corner and select Rentals.
  2. Select the rental that you want to create the tax for and select Fees & Rental Taxes
  3. Click Assign Tax.
  4. A slide-in window will appear where you will see all taxes that you have created in your account. Now you can select the tax you want to assign to this rental and switch the toggle on. Then Save.Screenshot_12-21-2020_15.33.24.png

💡 Note: If the rental where you created the tax has a different currency to the rental you are adding the tax to, you will need to adjust the currency of the tax accordingly on the latter rental.

 

Restrict Fees and Taxes to specific rental types

You may want a specific fee or tax only to be charged for certain rental types within a rental.

If you want, for example, to set a different cleaning fee for each of your three rooms: Create three cleaning fees with the values specific to each room, and restrict the fee accordingly.

It is necessary to first create the fee or tax and assign it to the rental. So you can then restrict the fee or tax to certain rental types:

  1. Go to your Main Menu in the top left corner and select Rentals.
  2. Select the rental that you want to create the fee for and select Fees & Rental Taxes
  3. Locate the fee or tax, click on the pencil icon, and select Edit restrictions.
  4. Untick the box for any rental types to which the fee or tax should not be applied.

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💡 Note: If you use derived rates, you can also restrict a fee or tax so that it only applies to certain derived rates. 

 

Update taxes or fees in bulk 

If you need to make changes to a tax/fee that is assigned to various rentals, you can do so following these steps:

  1. Go to your Main Menu in the top left corner and select Settings.
  2. A new page appears. From the left menu bar select Local taxes or Fees.
  3. Now click on the three dots next to the tax/fee you want to update, and select Edit tax / Edit fee. Screenshot_12-21-2020_13.23.17.png
  4. In the slider that will open up, you can amend the amount or the concept of the tax/fee, assign different rentals, and can then save. The changes will be applied to all rentals this fee/tax is assigned to. 

💡 Note: In case you don't want to update the tax/fee for all assigned rentals, you will need to unassign the rentals that are not applicable for the change, and create a new tax/fee for these rentals.

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