Payments
5 Articles
How-to update guest credit card for upcoming payments
In order to allow a guest to use a different credit card for upcoming payments, you need to follow these steps:1. Check if Automatic Charges are enabledAutomatic Charges will attempt to charge the ...
How-to update guest credit card for upcoming payments (BETA)
In order to allow a guest to use a different credit card for upcoming payments, you need to follow these steps:1. Check if Automatic Charges are enabledAutomatic Charges will attempt to charge the ...
How-to verify if a guest has received a refund after cancellation
In order to check whether a guest has received a refund in line with the cancellation policy, please follow the steps below:1. Check the payment method usedKeep in mind that only credit card paymen...
How-to understand failed payments
In case a credit card payment fails for one of your bookings, it depends on a variety of factors why this payment could have failed. These factors could be the guest's bank or credit card, settings...
How-to set up different payment schedules
If you want to split up the booking amounts into 2-3 payments instead of charging 100% at the time of booking, and want to find out more about the different scenarios and possible setups, take a lo...