When you are in your list of bookings, you will see some symbols that are used to give details about the booking and its status. The symbology system should help you identify those bookings that have some problems related to payments or situations that require someone's attention, such as arrivals and departures.
In the following table, you will find what each symbol means and when it appears:
Symbol | Explanation |
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This icon indicates that the booking is ongoing and there are no further alerts to consider. |
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The landing airplane indicates the arrival of a booking on the specified day. |
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The airplane that is taking off indicates the departure of a booking on the specified day when there are no other alerts to be noticed. |
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This is an alert symbol that indicates that the booking has outstanding payments. This only appears from the arrival day onwards and will disappear once you have added the missing payments in the payments tab of the reservation, and the booking is fully paid. If you are using security deposits, the alert will then turn into a missing security deposit alert in case the total amount of the payments received is lower than the booking cost + security deposit. |
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This alert symbol indicates that the booking payments are completed but the security deposit is not fully paid. This only appears from the arrival day onwards and will disappear once you have added the missing payments in the payments tab of the reservation, and the deposit is fully paid. |
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This is the most critical alert! It appears when the guest has already left and there are still missing booking payments. The alert will disappear once you have added the outstanding amount via the payments tab to the corresponding booking. |
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This alert is triggered by someone that requests an urgent cleaning in one of the rentals because of any reason. Once the cleaning is completed, it can be checked as done and the alert will disappear. |
This symbol informs you about how many guests are registered for a particular booking. 💡 Note: If there is a smiley, it means that the booking contains kids. |
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This symbol informs you that there is a payment overdue for this reservation. |