If you are new to Lodgify, or if you have just created a new rental on Airbnb, you can import it directly into Lodgify without having to enter all the information from scratch. The rental will also be automatically synced using the partial-sync synchronization. It takes only four simple steps to connect your Lodgify account to Airbnb and import the essential rental information.
💡 Notes:
- Your Airbnb account will be connected for the import of the rental, and connecting an Airbnb Host Account to any Channel Manager will change your Airbnb Host Fee from Split Fee to Host-Only fee. If your Airbnb Host Account includes at least one traditional hospitality listings (such as Bed & Breakfast, hotels, serviced apartments), your Host Fee will also change to Host-Only fee.
- Airbnb only allows one property management app to be connected to your Airbnb account. So if your Airbnb account is already connected to another channel manager or another Lodgify account, you would need to remove any access of the other property management app to your Airbnb account in order to be able to connect to Lodgify. To see if you already have an app connected, go here and on Services.
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Import a rental
If you want to import a rental from Airbnb into Lodgify you need to follow the steps described below:
- Go to your left-hand menu and select Rentals.
- Click Create rental in the top right corner and select Copy rental from Airbnb / Import your Airbnb listings.
- Accept the information to know before copying your rental from Airbnb.
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The next step depends on if you are already signed in to your Airbnb account in your browser window, or if you already have an Airbnb account connected to Lodgify.
If... Then... You are not signed in to your Airbnb account in your browser... A new pop-up window will open up where you need to log into your Airbnb account. You are already signed in to your Airbnb account in your browser... A new pop-up window will appear where you need to allow the connection between Lodgify and Airbnb. You already have an Airbnb account connected to Lodgify... You will be automatically redirected to step #5. 💡 Note: If you are having issues setting up the connection, check here for possible reasons.
- Once the connection has been established successfully, you will see these notifications:
- Now you can return to your Lodgify window, where your Airbnb listings will appear. Select the rentals you want to import.
- Scroll down to the bottom of the page and click Import.
💡 Note: In case you have more than one Airbnb account, you can click Connect account to connect another Airbnb account with Lodgify. You will then see all rentals from all connected accounts. - Now the selected rentals will start importing. This can take a couple of minutes, so please be patient and don't close the browser window. Once the import is complete, a banner will appear in your account to notify you if a rental was imported with a warning or if some rentals could not be imported.
- Your rentals have now been imported and synced with Airbnb using the partial-sync synchronization.
You can now choose to do the following:
- Import more rentals in case your Airbnb account(s) have more rentals to import.
- Create a rental manually (if Airbnb has no more rentals to import).
- Access your rentals to review the imported information and complete any additional settings. For more details, see below which information will be imported.
- In case this is the first time you are adding rentals, go to the website builder, so you can start creating your website.
Imported information
When importing a rental from Airbnb into Lodgify, only certain information will be imported. Additional settings such as room types or minimum stay will need to be set up directly in Lodgify. Find out which information will be imported.
💡 Note: Please be sure to always revise and adjust the imported information.
| Setting | Imported | Notes |
| Rental Name | ✔️ | This information will be imported in all languages that you have configured in Airbnb. |
| Rental Headline | ✔️ | As this information does not exist in Airbnb, we take the first 120 characters of the rental description, so please be sure to revise. |
| Rental Description | ✔️ |
This information is taken from the following areas in Airbnb:
|
| Location | ✔️ | |
| Photos | ✔️ | The photos will be imported with their captions/titles |
| Existing reservations | ✔️ | |
| Existing messages | ✔️ | |
| Rental Prices | ✔️ |
Only the currency and the default nightly price will be imported, as well as the extra charge for additional guests. 💡 Note: All other rates and additional rate settings such as Policies need to be set up in your Reservation setup section directly. |
| Taxes | ✔️ |
The following taxes are imported:
Exemptions for long stays and max caps are also imported. |
| Fees | ✔️ |
The following fees are imported:
|
| Promotions | ✔️ |
The following promotions are imported:
|
| Amenities | ✔️ | |
| Your house rules | ❌ | You need to upload a rental agreement in your Booking Settings. |
| Additional rules | ❌ | |
| Minimum stay per day of the week | ✔️ | |
| Maximum stay | ✔️ | Supported for both default and season rates |
| Check-in/Check-out days | ✔️ | |
| Check-in/check-out times | ✔️ | |
| Arrival time | ❌ | This setting is not available in Lodgify. |
| Booking window | ✔️ | The maximum time span of how far in advance you allow your guests to book. |
| Advance notice | ✔️ | How far in advance your guests must make a booking, so you have enough time to prepare everything. |
| Room types or number of units | ❌ | You need to set this up in your Overview section. |
| Sleeping arrangements | ✔️ | |
| Unavailable/blocked periods in your Calendar | ✔️ | Only periods set as blocked by yourself in Airbnb will be imported as unavailable into Lodgify. 💡 Note: Periods that are unavailable in Airbnb because of set rules or bookings from external calendars, will not be imported as unavailable into Lodgify. |
| Nightly calendar override | ✔️ | Nightly overrides will be imported in the Lodgify calendar, and custom weekend prices will be imported as weekend prices in Lodgify. |
| Reviews | ✔️ |
Synced information
When importing a rental from Airbnb into Lodgify, certain information will also be synced.
Below you can find the main elements that are synced, you can also refer to this article for the complete list of synced elements. Keep in mind that the synchronization type will be limited.
| Setting | Synced |
| Listing Content | ❌ |
| Photos | ❌ |
| Availability | ✔️ |
| Pricing - Fees, taxes, promotions | ✔️ |
| Reservations | ✔️ |
| Messages | ✔️ |
| Reviews | ✔️ |