If you don’t have a Booking.com account yet, you can create one directly from Lodgify. The account you create belongs to you, meaning that even if you disconnect it from Lodgify, you will still be able to access and manage it independently.
💡 Note: Currently, you can only create one Booking.com account per Lodgify account.
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Create your Booking.com account
Before creating your account with the goal of linking it to Lodgify, we recommend that you read the information and requirements provided in this article.
To create your Booking.com account from Lodgify, follow these steps:
- Go to your left-hand menu and select Channel Manager.
- Click on Booking.com and select Connect to Booking.com.
- Click the dot (●) next to "No, I am new to Booking.com", then click Continue.
💡 Note: If you cannot see this page, it means you are still with the old version and won’t be able to create your account through Lodgify yet. You can instead create your Booking.com account using this link. - You will be redirected to a form where you can enter your personal information and the country where your rentals are located.
The email address is automatically taken from Lodgify’s billing contact email and cannot be changed. It will serve as the username for your Booking.com account.
Next, follow the on-screen instructions to complete the setup of your Booking.com account.
Complete your account setup
Once your Booking.com account is created, you'll need to complete a few steps to make it ready for use. You will be asked to sign your Booking.com contract, update your password, activate payments and fill out the Know Your Partner (KYP) form.
Sign the Booking.com contract
To sign your Booking.com contract:
- Go to the inbox of the email address you used to create your Booking.com account, this is the same email you registered with on Lodgify.
- Look for an email from Booking.com asking you to "sign the Accommodation Agreement" and click the hyperlink provided.
- You will be directed to a Booking.com page where you'll enter your contract details as either a Business or an Individual.
Please make sure to enter the same list of countries under "Where are your properties located" as you did in the initial Lodgify form when creating your Booking.com account. - Once completed, you will be redirected to the contract review page. There, check the Acknowledgements and save the agreement details.
- The signed contract will then be sent to your email by Booking.com.
Set your password
To log in to the Extranet for the first time, follow these steps:
- Go to the Booking.com Extranet sign-in page and enter the email address you used to create your Booking.com account via the form.
💡 Note: To find this email address, log in to your Lodgify account, click on your profile icon at the bottom left, select My account, and you'll see the email listed under Billing Contact. - Click Next, then select “Forgot Password” to reset your password.
- You will receive a reset link in your email inbox. Click the link and follow the steps to set a new password.
- You can then log in to the Booking.com Extranet anytime using the same email address as your username, and the new password you just set.
Activate payments
To get paid by your guests, you need to activate a payment method on Booking.com. Payments by Booking.com is a service that allows Booking.com to collect guest payments on your behalf. It transfers the funds to you (minus the commission) on a regular schedule, supports multiple payment methods, includes fraud protection, and provides detailed payout reports for your records.
You can choose to collect payments in two different ways:
- Bank transfer: Booking.com collects the payment and transfers the funds directly to your bank account.
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Virtual credit card: Booking.com collects the payment and sends the VCC details to Lodgify. Then, the payment gateway you’ve set up in Lodgify will charge the VCC to collect the funds.
This option only works if you have an active payment gateway connected to Lodgify.
To activate Payments by Booking.com, follow these steps:
- Log in to your Booking.com Extranet account.
- If you manage multiple properties, select the one you want to configure.
- Go to the Finance tab and select Payments by Booking.com.
💡 Note: Eligibility for Payments by Booking.com depends on your property’s location. If this section does not appear, your property may not be eligible. - Click Sign up now and choose your preferred payment method: Bank Transfer or Virtual Credit Card.
- If you choose bank transfer, you will be asked to review payment frequency, payment scenarios, and how to identify which bookings are collected by Booking.com. You will also need to enter your bank account details, this is the account where payments will be deposited.
- If you choose Virtual credit card, you will be asked to review payment scenarios and how to check the status of payments.
If you need help, you can visit the Finance Help page by going to the Finance tab in the Extranet and selecting Finance Help.
Fill out the Know Your Partner (KYP) form
To comply with regulatory requirements, Booking.com requires all accommodation partners to provide and verify specific business information. This is done through the Know Your Partner (KYP) form, which helps Booking.com meet legal and regulatory obligations.
To complete the KYP form:
- Log in to your Booking.com Extranet account.
- Look for a banner at the top of your account dashboard, this will direct you to the KYP form.
- Click the banner and fill in the required information as requested. Submit the form once all details are completed.