Safely Integration

Safely Policy, an insurance product tailored for hosts and property managers, is available with the Lodgify platform. This insurance product is provided by Lodgify Insurance Services Inc. which acts in partnership with On Demand Insurance Agency, LLC (dba Safely), an unaffiliated insurance agency.

Through Safely's integration with Lodgify, you can use their powerful, automated insurance including liability protection to protect your rental business. This helps you grow your revenue whilst reducing your risk. Using their liability and damage insurance, lets you offer a better guest experience.

The Lodgify insurance program, powered by Safely, is a special program. If you leave Lodgify, the program will no longer be available to you and you will have to complete a new agreement with Safely.

Read about:

• Requirements
• Set up the connection between Lodgify and Safely
• Set up the rental insurance
• Set up guest screening
• Set up guest insurance
• Linked resources

Requirements

In order to be able to connect Lodgify with Safely, you need to fulfil a set of requirements:

• The rentals you're looking to insure must be located within the US excluding NY and US Territories.
  💡 Note: If you have rentals both within and beyond the US, only your homes in the United States will be covered, excluding homes in NY and US Territories.
• Click here for a list of property types eligible for coverage.
• Your rental set-up must be completed in Lodgify, and assigned to your website.

Set up the connection between Lodgify and Safely

Setting up the connection between Lodgify and Safely requires actions in both Lodgify and Safely.

1. Ensure that your rentals are completed in Lodgify and assigned to your website.
2. Next, fill in this Safely form. 
   💡 Note: You will be asked to provide your Lodgify API in order to complete the form. Learn more about your API Key.
   
3. Then, sign up to Safely: if you are a single rental owner or property manager, request a quote.

Once signed up, Safely will use your API Key to connect your accounts and pull in listing information, reservation details, and guest details.

Set up the rental insurance

1. Safely will inform you of the cost you must add in Lodgify as a Fee to each insured rentals.
2. When creating this fee in Lodgify, you must name it "Trust & Safety Fee".
   

   Booking Type	Trust & Safety Fee settings
   Direct Bookings & Manual Bookings	Configure your Fee as: either Flat Fee per night (recommended) or % Set Fee Type to "Security deposit". Learn how to configure Fees in Lodgify.
   Bookings from OTA	Learn how to configure Fees per OTA.

   💡 Notes: You can set the fee higher than the amount stated by Safely. This allows you to earn a profit on the insurance.
3. Optionally, you can add text to your Rental Agreement to inform guests about the insurance. You can contact Concierge@Safely.com or your Safely account manager, who will provide you with the text.
   

Set up guest screening (if included in your policy selection)

If you want to verify your guests' identity and run background checks on your guests, you may choose to use Safely's guest screening feature. To activate this feature, contact Concierge@Safely.com or your Safely account manager.

Once activated, Safely will email your guests whenever a booking reaches status "Booked". In this email, guests will find the link to Safely where they can complete the verification process. Learn more about booking statuses.

💡 Notes: Completing the verification process is not mandatory to complete the booking, nor is it mandatory for the booking to be covered by the insurance.

If you are using the guest screening feature, you must inform guests that you are using a third party to run a background check on them. Learn more about Safely's guest screening.

If, based on the guest screening, you would like to cancel a booking, contact Concierge@Safely.com.

Set up guest insurance

In addition to rental insurance, you can also offer your guests the choice to add guest travel insurance to their booking.

💡 Note: If you receive both direct bookings and bookings via OTA, it is recommended to only set up the link in an automatic message instead of using the Add-ons option.

Please note that Damage Policy is an insurance product administered by Safely and not Lodgify. If you have any questions regarding Safely Damage Protection, please contact Safely directly here: concierge@safely.com.

Insurance services are provided through Lodgify Insurance Services Inc. (CA License #6014335) (“LIS”) an insurance agency affiliate of Codebay Solutions Ltd. with its principal place of business in 1700 W Irving Park Road Suite 209A, Chicago, IL 60613.  LIS acts in partnership with On Demand Insurance Agency, LLC (dba Safely), an unaffiliated insurance agency which offers insurance business on behalf Obsidian Specialty Insurance Company (NAIC# 16871). LIS is licensed as a property casualty insurance agency in all jurisdictions in which it offers insurance products (see further license information here). Not all insurance coverages or products are available in all jurisdictions. All insurance products are governed by the terms, conditions, limitations, and exclusions in the applicable insurance policy. Coverage is subject to actual policy language. LIS may be paid a commission, fee or other compensation for its services.