Self-mapping to Airbnb

Self-mapping allow you to complete the Airbnb connection entirely by yourself. In the following, we have outlined each step of the Self Mapping process to help you connect your Lodgify rentals to your Airbnb listings.


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Connect Lodgify with Airbnb

In order to map your listings, you must first enable the connection between Lodgify and Airbnb in order for the two platforms to exchange information. If you haven't already done so (for example, for previous mappings), follow these steps:

  1. Go to your Main Menu in the top left corner, select Channel Manager and choose Airbnb.
  2. Then click Connect to sign in to your Airbnb account or create one.Screenshot 2023-07-31 at 16.10.30.png
  3. You will be asked to accept the conditions to connect with Airbnb on Lodgify side:
    Screenshot 2023-07-31 at 16.12.36.png
  4. Then, agree to the terms and conditions on Airbnb side:
    Screenshot 2023-07-31 at 16.14.02.png
  5. A message will tell you that your Airbnb account is now correctly connected.
    You can now return to your Lodgify account:

Screenshot 2023-07-31 at 16.16.57.png

💡 Note: Lodgify can connect to multiple Airbnb accounts. If you want to connect additional Airbnb accounts, just follow the above procedure for each of them.

Choose a Lodgify listing to synchronize

Once connected, you will see the list of the rentals which are both completed and assigned to your Lodgify website. (Learn how to create a rental in Lodgify, and how to assign rentals to your website.) From this point, you will need to follow the self-mapping steps per rental.

 

To map and synchronize a new rental, click on the green Sync button in the far right.

Screenshot 2023-07-31 at 16.20.01.png

For rentals that are already mapped and synchronized, you can see the mapped Airbnb listing, the sunc status, and the listing status. Click on the Edit button on the far right to edit the configurations or to disconnect.

 

Prepare for ideal synchronization

Once you click on Sync a new page will open, showing the missing requirements if your rental is not complete yet. You will be able to update the Title, Description, Photos, Location and Price per night of your rental.

Screenshot 2023-09-28 at 15.43.46.png

Once all the items are marked as Done, you can click on Sync at the top right again.

A new page will open, highlighting all the elements that are currently preventing an ideal connection for your chosen listing.
This can include missing settings, as well as existing settings that cannot be synchronized due to Airbnb's requirements.

Screenshot 2023-07-31 at 16.22.28.png

💡 Note: Only items marked with ⚠️ must be adjusted to ensure synchronization. Other items are optional, but highly recommended.

To improve your current settings:

    • Click Manage to review your settings.
    • If you choose to make changes, the option to do so will open on a new page.
    • When done, return to the mapping page, click the confirmation boxes if needed (for example: I confirm that I have taken the above-recommended action.), and click Update recommendations to remove resolved items.

When no more items are pending, or you do not want to make any (further) changes, click on Next on the bottom of the page.

 

Choose an Airbnb listing to synchronize

This next step offers two options for choosing an Airbnb listing for synchronization:

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With this option, rental information will be pushed from Lodgify to Airbnb, based on the Lodgify rental you have chosen to connect.

💡 Note: The synchronization type will by default be set to Synchronize everything.

 

 

 

 

 

 

 

 

 

 

 

 

 

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💡 Note: This option only shows if you already have listings in your connected Airbnb accounts.

If you choose this option, click on the rental to connect and Next:
Screenshot 2023-07-31 at 16.36.10.png
You will then be asked to choose your synchronization type:
Screenshot 2023-07-31 at 16.37.43.png

  • Synchronize everything
    This option synchronizes prices, availability, and certain rental content. Learn what is and isn't synchronized.
  • Sync prices and availability (recommended when mapping an existing listing):
    • only synchronizes prices and availability
    • does not synchronize listing information such as photos, description, or amenities

 

Choose your synchronization settings

Then, you're asked to configure which settings you would like to apply to your Airbnb listing. The settings are divided into Shared Settings and Airbnb Settings.

  • Shared settings are all the settings that exist both in Lodgify and Airbnb.
  • Airbnb settings are all the settings that exist in Airbnb only. The options you'll have for these settings depend on which synchronization option you chose.

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Shared settings

Airbnb settings
  If you chose Sync prices and availability

If you chose Sync everything

  • Bookability
  • Security deposit
  • Booking window
  • Advance notice
  • Preparation time
  • Mark-up
  • Allow request to book during your advance notice period
  • Maximum nights
  • Mark-up
  • Cancellation policy
  • Allow request to book during your advance notice period
  • Maximum nights

Then, click Next.

 

Configure your Taxes

This section can be displayed depending on your account.
There are 4 different scenarios that you may encounter in configuring the taxes that will apply to your rental. If you choose to export taxes from Lodgify to Airbnb, you will need to select which taxes should be exported and add their respective tax type.

If your Airbnb tax collection scenario is...

This means...

Ineligible

If your rental is located in a geographic area where Airbnb does not support the collection nor remission of certain taxes or occupancy taxes, your tax collection scenario is "Ineligible".
In this case, you will not be shown the option to configure taxes in the self-mapping flow.

No Airbnb collected tax

Airbnb does not collect or remit any taxes.
In this case, if you don’t export taxes from Lodgify, no taxes will be applied to your Airbnb listings.

Override Airbnb collected tax

Airbnb automatically collects and remits certain taxes in this area.
In this case, you have the option to export taxes from Lodgify to Airbnb. However, this will override the taxes collected from Airbnb. 

Stacked Airbnb collected tax

Airbnb automatically collects and remits certain taxes in this area. Occupancy tax values, if specified, are added to the default values, and taxes are remitted to the host.

Learn here more information about Airbnb taxes.

 

Import your Airbnb Bookings

If you already have bookings for your rental in Airbnb, you will be prompted to import the bookings from your Airbnb account.

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During the import, various scenarios may occur:

Scenario

Next steps...

All bookings are successfully imported

All Airbnb reservations have been successfully imported as there were no conflicts with entries in your Lodgify account.
You will see a list of the imported bookings, including:

  • Guest name
  • Property name
  • Arrival and Departure date
  • Number of Nights
  • Number of guests

Some or all of your Airbnb bookings overlap with entries in your Lodgify calendar

You will be shown the list of your bookings, and given the option to import or ignore bookings. You can do so one by one, or in bulk.

💡 Note: Once a booking has been imported or ignored, the action cannot be undone.

Available actions:

  • Open calendar: This takes you to the Single Unit View of your Calendar in order to review what the booking might overlap with.
  • Import all: With this option, you import all of your current Airbnb bookings, overriding any overlapped Lodgify entries.
  • Ignore all: No Airbnb bookings will be imported. Bookings that you receive afterward will be imported.

Import and Ignore are actions available not for all the booking, but per booking.

💡 Note: For the Import and Import all options, the Airbnb booking will be imported and replace the previous blocked period/booking. But the consequences depend on the Booking source:

  • VRBO or your Website: the Lodgify entry will be cancelled. (You will still see the original entry amongst your Reservations.)
  • Booking.com or Expedia:
    • The Booking.com / Expedia reservation will be moved to Trash.
    • You will need to manage / cancel the original booking on the respective OTA.
  • iCal:
    • You will need to manually cancel the iCal entry where it was booked.

Technical issue

In rare cases, you may encounter a technical issue whilst importing your bookings. To resolve this, please contact our Support Team.

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Publish your listings

The last step in the self-mapping flow offers two options for publishing your rental.

  • Choose to List now to directly publish your rental on Airbnb available for guests to book.
  • Choose to Unlist for now to keep your rental unlisted from Airbnb. You will be able to publish your rental to Airbnb at a later point via the configuration page.

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