Edit channel configurations for Airbnb Professional

If your rental is connected to Airbnb Professional via the Channel Manager, you can see for which room types (and IDs) the connection is set up, you can publish or unpublish an Airbnb listing and edit the mark-up, cancellation policy, rate type, etc., directly on the rental's Sync settings.

Find out how to edit the channel configurations for Expedia, HomeAway/VRBO, and Booking.com.

Read about:

• Edit channel settings
• Unpublish a listing

Edit channel settings

You can configure a variety of your Airbnb settings directly in your Lodgify account. To configure these channel-specific settings, follow these steps:

1. Go to your Main Menu in the top left corner and select Rentals.
2. Choose the rental you want to edit and go to Sync settings.
3. In the section Airbnb API, you can see which Airbnb listing is connected to this Lodgify rental.
   💡 Note: If you want to connect a new rental, please get in touch with our Connectivity Team.
   Now click on the three dots next to the Status column and select Edit listing settings.💡 Note: The table will display all connected room types for this rental (legacy feature).
   💡 Note: If you click on the title of your Airbnb listing, you will be transferred to your Airbnb listing. In case you are redirected to the Airbnb search page instead, your Airbnb listing is most likely not configured correctly, and you should get in touch with Airbnb's support team.
4. A new block will open up where you can edit the following settings:

   Setting	Notes
   Sync type	Here you can decide if you want to synchronize all the content from your Lodgify rental with your Airbnb listing, or if you prefer to only synchronize bookings, rates, availabilities and restrictions (=sync limited).
   Publish rental status	Publish or unpublish your Airbnb listing. If unpublished, it won't be visible nor bookable on Airbnb.
   Guest Requirements	If you accept instant bookings, you can filter your guests by choosing the following configurations for Guest Requirements: Everyone Experienced With Government ID Experienced Guest with government ID
   Rate Type	The rate type represents the derived rate to be used for this listing when synchronizing prices with Airbnb. You can apply one default rate per listing.
   Mark-up	The mark-up is the percentage adjustment that will be applied to the base rate sent to Airbnb. You can use the mark-up to increase or decrease the price sent to Airbnb. Example: Base rate in Lodgify: $100 per night Mark-up: 15% ➡ Base rate in Airbnb: $115 per night 💡 Note: You can use this feature to counterbalance, for example, the Airbnb commission.
   Security Deposit	Choose from the following options: Custom Value (set an amount between $100 and $5000) Use Lodgify Policy 💡 Note: This Lodgify Policy only works if you've configured your security deposits to be charged manually. Learn more about configuring manual security deposits. No deposit 💡 Note: No authorization hold will be placed on guests' funds. Instead, the guest will only be charged if you make a claim on the security deposit after departure directly on Airbnb side.
   Booking window	Choose how many days in the future guests can book. For example, max. 365 days in advance.
   Property info	⚠️ This setting is available for the Sync everything type of synchronisation only. Give guest more details on your listing.
   Check-in method	⚠️ This setting is available for the Sync everything type of synchronisation only. Choose the check-in method used in your rental.
   Check-out method	⚠️ This setting is available for the Sync everything type of synchronisation only. Create a checklist of tasks for guests to complete when checking out. Airbnb will send an automatic reminder with checkout time and these instructions as a push notification to the guest's mobile device, at 5:00 PM (local time) the day before checkout. 💡 Note: Guests must have the Airbnb app downloaded and push notifications enabled to receive this reminder.
   Advance notice	This field is used to avoid last-minute surprise bookings by setting the maximum time at which guests can book.
   Preparation time	How much preparation time do you need between two bookings? Example: If the preparation time is set for one day, the setting will block the calendar one day before and after each booking.  For example, you have the following reservation: Check-in: June 6  Check-out: June 8 ➡ The calendar will be blocked on June 5, 6, 7 and 8.
   Allow request to book during your advance notice period	If you activate it, you will still receive a booking request, although a booking doesn't meet certain requirements, such as: The guest tries to make a booking outside your advance notice, e.g. the advance notice is set to 5pm and the guest tries to make a booking at 6pm. The guest does not meet your set requirements for instant bookings. There are specific restrictions on the listing, e.g. the listing is not suitable for children, but the guest's booking includes children.
   Max. Nights	Set the maximum number of days for which your rental can be booked. 💡 Note: The maximum nights value has to be higher than the minimum nights value (set in Lodgify rate page).
   Allow request to book when guests book above max. nights	⚠️ This setting is available for the Sync everything type of synchronisation only. If a guest wants to book more nights than your maximum, they can send you a request. 💡 Note: This appears only if the max. nights is of 28 or more.
   New listing promotion	If your listing is new on Airbnb, you can apply a 20% discount to the first three bookings. Learn more about Airbnb's new listing promotions. 💡 Notes: The listing must have fewer than three bookings. Dynamic pricing must be disabled for the promotion to apply.
   Listing Type (not always available in the settings page)	Airbnb listings are categorized into four room types:  Shared rooms: Guests share the entire space with the host or others and don't have a private room to themselves. Private rooms: Guests share some common areas with the host such as kitchen or bathroom, but have their own private room to sleep in. Entire homes/apartments: Guests rent the entire unit and don't have to share the space with the host or anyone else. Hotel rooms: Typically, guests share common areas, whilst staying in unique private rooms. The accommodation tends to offer a level of service and hospitality associated with traditional hotels. (The rooms may be part of boutique or lifestyle hotels, bed and breakfasts, or similar properties.)
   Cancellation Policy (not always available in the settings page)	Here, you can edit which Cancellation Policy to apply in Airbnb. Find out more about Airbnb's Cancellation Policies. Flexible  Moderate  Strict Super Strict 30 Super Strict 60 Firm You can learn more about these options here.
   Tax eligibility	If you are connected via REST API, Lodgify will automatically receive your listing's tax status from Airbnb. Depending on your tax status you will need to adjust in Lodgify if taxes should be exported to Airbnb or not. For more details see below.

5. Do not forget to click Save after making your changes.

Tax eligibility settings

If you are connected via REST API, Lodgify will automatically receive your listing's tax status from Airbnb. Depending on your tax status, you will need to adjust in Lodgify if taxes should be exported to Airbnb or not.

Here is a tab explaining how taxes work with Airbnb:

Unpublish a listing

For Airbnb Professional, you can unpublish an Airbnb listing directly from your Lodgify account.

To do so, follow these steps:

1. Go to your Main Menu in the top left corner and select Rentals.
2. Choose the rental you want to edit and go to Sync settings.
3. In the section Airbnb API, you can see which Airbnb listing is connected to this Lodgify rental. Now click on the three dots next to the Status column and select Edit listing settings.
4. In Synchronization & publishing, switch the toggle for Publish rental status:
   
5. A pop-up window will open asking you to provide a reason for unpublishing the listing.