Configure a pet fee per channel (BETA)

💡 Note: This article includes the House Rules feature, which is currently in beta. If you don’t see House Rules in your account while following the steps, please follow this article using the classic instructions instead.

Learn how to configure your Pet Fee for your website and find out how to send it through each OTA channel.

Read about:

• For your website
• For Airbnb and Vrbo
• For Booking.com
• For Expedia

For your website

If you want to give your guests the option to bring their pet during their stay for a fee, you can set it up as an add-on. To do so, follow these steps:

1. Go to your left-hand menu and select Rentals.
2. Select the rental you want to edit and go to Pricing.
3. Locate the add-ons section and click + Add.
4. Give your add-on a name.
5. Select the appropriate calculation model, most likely per stay or per unit per stay.
6. Give your add-on a description. Here you can add extra information, for example if you only accept a maximum number of animals or have certain restrictions.
7. Upload an image and click Save.

In addition to creating your Pet Fee so that guests can add it when making their reservation, you can also indicate that pets are welcome at your property. To do so, follow these steps:

1. Go to your left-hand menu and select Rentals. Then click on the rental you want to edit, and go to Overview.
2. Click the pencil next to House rules and select Pets allowed or Accept pets upon request.

For Airbnb and Vrbo

If you want to send your Pet Fee to Airbnb and/or Vrbo, you will need to indicate that pets are accepted in your house rules and to create it as a fee. To do so, follow these steps:

1. Go to your left-hand menu and select Rentals.
2. Then click on the rental you want to edit, and go to Overview.
3. Click the pencil next to house rules and select Pets allowed.
   💡 Note: If you're using the Prices & Availability synchronization type for Airbnb, this information must be added directly on Airbnb.
4. Then, select Pricing.
5. Scroll down to the Fees section and add a new pet fee. This must be a single charge per stay.
6. The “Short Stay Restriction” in the pet fee settings is not supported, so make sure to leave the Short Stay Restriction toggle off.
7. If you want to set a different pet fee per channel, toggle on Custom setup per channel and add different pet fees.

For Booking.com

Pet fees are not synced with Booking.com.

However, if you have full synchronization enabled and the “Pets Allowed” house rule is turned on, guests will see that pets are allowed and that charges may apply. 
Guests must then contact you directly to confirm whether their pets are allowed and to find out the applicable fee. 
The Pet Fee is then paid directly at the property upon arrival.
To turn on the “Pets Allowed” house rule, follow these steps:

1. Go to your left-hand menu and select Rentals. Then click on the rental you want to edit, and go to Overview.
2. Click the pencil next to house rules and select Pets allowed.

For Expedia

Fees and taxes are not sent from Lodgify to Expedia and need to be managed in your Expedia account.