How-to make sure your pricing settings are applying to Direct Bookings

If the following pricing settings aren’t being applied during a booking simulation (or real booking), it’s likely due to how and where these settings are enabled.

  • Occupancy Charges — added to the nightly price when the number of guests exceeds your threshold.
  • Short Stay Price — added to the nightly price when the number of nights is equal to or less than your defined minimum.

These settings must be enabled: 

  • In the Pricing section - to apply to dates not included in any season rates
  • In each individual season rate

Screenshot_2025-05-15_at_11_40_31.png

Screenshot_2025-05-15_at_11_40_48.png

If you simulate a booking on the website (or in your Lodgify account) and one of these pricing settings is not applying, please follow the instructions below: 

  • Are the dates you are simulating the booking for included in a Season Rate? 
    • If yes: check that the specific setting is enabled within the individual season rate. 
    • If no, check that the specific setting in enabled within the Pricing section of your rental, in the Base Price box. 

💡Note: Nightly Overrides Disable Short Stay Prices
If nightly overrides are applied to your dates, the short stay price won’t be used.

  1. Go to your Multi Calendar
  2. Locate the dates in question
  3. If prices appear in blue, it means Nightly Overrides are active and override all other pricing rules.

Screenshot_2025-05-15_at_12_16_08.png

💡Note: Using External Rates Disables Short Stay Prices
If you’ve connected an external pricing tool (like PriceLabs or Beyond Pricing):

  • Occupancy charges are synced from the external tool.
  • Short stay prices will not apply.

To check if you’re using External Rates:

  1. Go to Settings > External Rates

If the toggle is on for the rental, it means external rates are in use.

Screenshot_2025-05-15_at_12_17_20.png

Was this article helpful?
2 out of 5 found this helpful
Back to top