WeChalet Integration

WeChalet is a trusted, host-first platform that connects guests with unique vacation rentals in nature like cabins, cottages and chalets, and is mainly focused on outdoor stays. With the WeChalet integration, you can easily list your properties, manage availability, and offer guests a smooth booking experience. 

For any questions or requests regarding this integration, be sure to contact support@wechalet.com.

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Requirements

In order to be able to connect Lodgify with WeChalet, you need to fulfil a set of requirements:

  • To be listed on WeChalet, your property must be nature-focused.
  • It is necessary to have an account set up on WeChalet. Please click here to create an account.
    💡 Note: WeChalet does not charge a subscription fee; instead, there is a 3% host service fee. You can access detailed information about WeChalet fees here.
  • On Lodgify, your rentals must be complete and assigned, and must use one of the following currencies: CAD, USD, EUR, or MXN.
  • You can list properties from any country, but since WeChalet primarily focuses on Canada, the USA, and Mexico, support may be limited outside these regions and some features might not meet the needs of hosts in other countries.
  • You must have the same number of rentals on Lodgify and on WeChalet.
  • The bookable units are not supported.

Set up the connection between Lodgify and WeChalet

The connection will be established on the WeChalet side, you will be asked to provide your Lodgify API key; you can find here where to get it. WeChalet will ask you to fill out a spreadsheet with the information needed to complete the mapping and rental setup.

You can also add your Lodgify API key into WeChalet via the integration section:
 

💡 Note: If you are listed on Airbnb, WeChalet will also request your Airbnb details to import additional listing information directly.

After the integration is established, your listings will either be imported from Lodgify into your WeChalet account, or connected if they already exist.

Once the connection is complete, do not forget to remove your iCal links on WeChalet if you had some.

Synchronizations: what is sent to WeChalet

Rental Details

The following rental details will be exported from Lodgify to WeChalet:

Rental details

Notes

Description

Listing descriptions are imported from Lodgify, or from Airbnb if you are listed there.
It will be imported just once, so any future changes made to descriptions on other platforms will need to be updated manually on WeChalet.

Amenities

Amenities are imported from Lodgify, or from Airbnb if you are listed there. 
Since not all amenities are mapped, WeChalet can help ensure everything is accurate before your listing goes live.

Address, Zipcode & Directions

Imported from Lodgify.

Photos

Photos are imported from Lodgify, or from Airbnb if you are listed there.
It will be imported just once, so any new photos must be added manually to WeChalet.

Rates, availability & restrictions

The following rate settings, availability, and restrictions will be exported to WeChalet:

Rate Setting Export Notes
Availability ✔️ Availability will be synchronized with Lodgify calendar.
💡 Note: You will no longer be able to edit your WeChalet calendar manually, calendar must be edited from Lodgify.
Rates ✔️

Imported from Lodgify.
Lodgify rates will appear on WeChalet calendar and rates section.
 

💡 Note: Rates should always be managed on Lodgify.

Booking settings/restrictions ✔️ Imported from Lodgify
Payments

WeChalet is the merchant of record, so all payments are processed through PayPal. You’ll need a PayPal account to receive payouts.

The payment is collected from the guest at the time of booking and is released to you 24 hours after check-in.

Any refunds will be handled by WeChalet, independently from Lodgify

💡 Note: Bookings are not subject to a 1% transaction fee or any booking fees.

Cancellation policy You will choose one of the cancellation policies proposed by WeChalet.
Fees ✔️ Imported from Lodgify.
Pet fee ✔️ If the pet fee is set up as a fee through Lodgify, it will come through the live quote. If this is set up as an add-on through Lodgify, it will need to be added to WeChalet.
Taxes To set up through WeChalet
Add-ons Add-ons are not supported. 
Reviews Not imported from Lodgify.
Mark-up Mark-ups are not supported.

Bookings

The following booking details will be imported to Lodgify.

Information

Notes

Bookings

Reservations will be exported to Lodgify, the booking source that will appear as “Public API”. But reservation changes should not be done on Lodgify.

💡 Note: WeChalet bookings are not subject to 1% transaction fee, or any booking fee

Inquiries

Guests can inquire about stay dates and rates on WeChalet before submitting a booking request. The inquiry will appear in Lodgify with the status "Open".

You can respond to the inquiry through the Lodgify inbox, letting the guest know whether the rental is available. If it is, you can invite them to submit a booking request.

The guest will receive your message and will be able to submit the request directly on WeChalet

Bookings modifications

If there are modifications to a reservation such as stay dates or number of guests, the Lodgify reservation should not be changed.
You will need to cancel the original booking and create a new booking with the updated reservation details.

Booking status

All reservations will come through as bookings without a quote with the booking status “booked”.
The total amount will show as $0 on the reservation on Lodgify. Therefore, WeChalet reservations are not included in the reports.

💡 Important: You should not add a quote manually, or this will change the booking status to “tentative” and your guest will be sent an email requesting an additional payment.

Booking details

WeChalet will send the following reservation details:

    • guest name
    • guest email
    • guest phone number
    • number of guests
    • dates of stay

Inbox

Inbox messaging is supported for both reservations and inquiries.

If you send a saved reply, it will be delivered to the guest via email for confirmed bookings. For inquiries, the message will appear in the guest’s WeChalet portal.

💡 Note: Automatic responses are only available for reservations.

 


 

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