FAQ

Manage your bookings with ease from anywhere with the Lodgify app. The app provides easy access to your Reservation System, payments and rental details and allows you to create a shortcut on your s...

If you are contacting us, we may ask for your User ID, a six-digit unique identifier associated with your Lodgify account. This ID help us access and gather specific information on your account. It...

An application programming interface key (API key) is a unique identifier used to authenticate your Lodgify account and connect it to other platforms such as PriceLabs, Airbnb, and many more. To fi...

Strengthen your account by using two-factor authentication (2FA) and other security measures. Learn how to set up 2FA and explore additional ways to protect your account from unauthorized access. R...

Our Knowledge Base articles currently exist in English, Spanish, French and Italian. However, if none is your first language, and you are struggling to understand some parts, we recommend using Goo...

This article explains how to quickly sign up to Lodgify and enjoy 7 days of free trial without commitments or obligations. Go to www.lodgify.com.  Click Get Started. Then choose to Sign up for a...

The Dashboard includes your account setup guide, which helps you keep track of your progress as you get started with Lodgify. Following this guide helps you optimize your use of Lodgify. Read about...

In the Dashboard, you can keep track of your account's setup and keep an easy overview of your upcoming bookings. Read about: Accessing the Booking Agenda How does it work? What do users see? Acc...

Do you need help or have a question? There are several ways to get in touch with us. If you have an active subscription, our support team will assist you. If you don't have an active subscription (...

Upon signing up with Lodgify, a domain is automatically created for you based on your username. Whilst you can always amend the first part of this domain (yourusername.lodgify.com) to your liking, ...

We know running a vacation rental business can be overwhelming. At Lodgify, we want to help you improve your business by giving you insights into best practices on how to increase your occupancy ra...

Disclaimer: We would like to make clear that this article is provided for informational purposes only and may not be construed as legal advice. While Lodgify is making sure that its own operations ...