FAQ
12 Articles
Download the Lodgify mobile app and manage notifications
Manage your bookings with ease from anywhere with the Lodgify app. The app provides easy access to your Reservation System, payments and rental details and allows you to create a shortcut on your s...
Find your User ID
If you are contacting us, we may ask for your User ID, a six-digit unique identifier associated with your Lodgify account. This ID help us access and gather specific information on your account. It...
Find your API key
An application programming interface key (API key) is a unique identifier used to authenticate your Lodgify account and connect it to other platforms such as PriceLabs, Airbnb, and many more. To fi...
Enhance your account security
Strengthen your account by using two-factor authentication (2FA) and other security measures. Learn how to set up 2FA and explore additional ways to protect your account from unauthorized access.
R...
Automatically translate Lodgify's help articles
Our Knowledge Base articles currently exist in English, Spanish, French and Italian. However, if none is your first language, and you are struggling to understand some parts, we recommend using Goo...
Sign up for a Lodgify free trial
This article explains how to quickly sign up to Lodgify and enjoy 7 days of free trial without commitments or obligations.
Go to www.lodgify.com.
Click Get Started.
Then choose to Sign up for a...
Dashboard - Set up your account
The Dashboard includes your account setup guide, which helps you keep track of your progress as you get started with Lodgify. Following this guide helps you optimize your use of Lodgify.
Read about...
Dashboard - Use the Booking Agenda to manage your day to day
In the Dashboard, you can keep track of your account's setup and keep an easy overview of your upcoming bookings.
Read about:
Accessing the Booking Agenda
How does it work?
What do users see?
Acc...
Contact us
Do you need help or have a question? There are several ways to get in touch with us.
If you have an active subscription, our support team will assist you. If you don't have an active subscription (...
FAQ - Use a custom domain
Upon signing up with Lodgify, a domain is automatically created for you based on your username. Whilst you can always amend the first part of this domain (yourusername.lodgify.com) to your liking, ...
Lodgify Resources
We know running a vacation rental business can be overwhelming. At Lodgify, we want to help you improve your business by giving you insights into best practices on how to increase your occupancy ra...
GDPR - a basic guide for Lodgify users
Disclaimer: We would like to make clear that this article is provided for informational purposes only and may not be construed as legal advice. While Lodgify is making sure that its own operations ...