FAQ

17 Articles

FAQ - Top 12, checklist to set up your Lodgify website

Follow this checklist to optimize your vacation rental site.     DESIGN CHECKLIST Have you… Added a text or image Logo?  Added a Favicon?  Customized your Color Palette? Uploaded high-quality phot...

FAQ - Important tips to make full use of your Lodgify website

If you are not sure if you have forgotten something during the setup of your website you can find below a quick checklist with links to make sure everything is under control and help you get the mo...

Contact us

Do you need help or have a question and want to get in touch with us? Then you can do so through a variety of different ways. You can either contact us via one of our online forms: Use the Lodgify...

User ID

Your User ID is a set of six numbers that identify your Lodgify account. If you are requested to provide your User ID, you can find this in your Lodgify account. Go to your Account Menu in the top...

API key

An application programming interface key (API key) is a unique identifier used to authenticate your Lodgify account and connect it to other platforms such as PriceLabs, Airbnb, and many more. To fi...

GDPR - a basic guide for Lodgify users

This article is available in the following languages: English Español Italiano Deutsch English Disclaimer: We would like to make clear that this article is provided for informational purposes o...

How to join a conference call on UberConference

If you have a conference call scheduled with one of our agents via UberConference, follow the instructions to access the call. You will have received an email confirmation with the scheduled call, ...

Lodgify Resources - Blog

We know running a vacation rental business can be overwhelming. At Lodgify, we want to help you improve your business by giving you insights into best practices on how to increase your website traf...

Lodgify Resources - Webinars

At Lodgify, we want to help you improve your business by giving you insights into best practices on how to increase your website traffic and thus occupancy rate and profit. Our dedicated marketing ...

Sign up for a Lodgify trial

This article explains how to sign up to Lodgify and enjoy 7 days of free trial without commitments or obligations. Go to www.lodgify.com.  Click Get Started. A new window appears. Fill in your det...

Apply a coupon code for your Lodgify subscription

If you have a coupon code to buy, or upgrade your subscription with Lodgify, make sure you apply the code correctly before you finish the purchase. 💡 Note: Voucher codes are only valid for purchasi...

FAQ - Forms of payment

Your website could feature one or more forms of payment for your guest's bookings, ranging from credit card or direct debit to Paypal and Manual payments. This article will give you a quick overvie...

FAQ - Connect Lodgify to external booking channels

Synchronize Lodgify with your listings on external booking channels, so that your availability is always up-to-date and reservation details can be accessed in your Lodgify reservation system. We di...

FAQ - Use a custom domain

Upon signing up with Lodgify, a domain is automatically created for you based on your username. Whilst you can always amend the first part of this domain (yourusername.lodgify.com) to your liking, ...

FAQ - Register a new domain

Domain names are used to establish a unique web identity. With Lodgify you can register a new one that can be personalized when you sign up for a yearly/bi-yearly subscription. If you previously al...

FAQ - Set up your booking conditions

Thanks to the Bookability settings, you can decide whether to review the booking requests before sending a confirmation to your guests. You have the freedom to apply a different rule for each of th...

FAQ - Export and import your calendar via iCal

If you receive bookings via your website as well as other booking platforms, or use an external reservation system, you can export your Lodgify bookings to an external calendar or import reservatio...