Connect to Airbnb: Professional integration (REST API)

Rental details

Notes

Rental name

If you have different room types in Lodgify, the name in Airbnb will be a combination of the name of the rental and the room type.

Description

If you have different room types in Lodgify, the description of rental and room type will be combined in Airbnb. If the rental description is set up in different languages, the translations will also be exported to Airbnb.

💡 Note: Airbnb limits the description of API connected listings to 500 characters.

Rental type

As far as possible.

💡 Note: Not all settings are exactly the same in Lodgify and Airbnb.

Rooms

As far as possible.

💡 Note: One toilet in Lodgify will be counted as a half-bathroom on Airbnb.

Amenities

As far as possible.

💡 Note: Certain amenities may only exist in either Airbnb or Lodgify. If a comparable amenity exists, this will be synchronized. (For example: If you activate "Coffee Machine" in Lodgify, on Airbnb you will see "Coffee Maker".) If no comparable amenity exists, the amenity cannot be mapped. In these cases we recommend adding the amenity to your rental's description.

Number of guests

The number of guests that can stay at the rental.

Address, Zipcode & Directions

Photos

If you have different room types in Lodgify, the photos of the rental and the room type will be combined in Airbnb.

Registration number

Rate Setting

Export

Notes

Availability

✔️

18 months of availability will be synchronized and the calendar will be updated instantly.

💡 Note: If you created your rental manually in Lodgify, closed periods will not be imported from Airbnb and should therefore be created in Lodgify. If you imported your rental from Airbnb, periods set as blocked by yourself in Airbnb will be imported as unavailable into Lodgify.

Bookability

❌

You can use either Instant booking or Booking request for your Airbnb listing, and these settings are independent of your bookability settings in Lodgify.

Guest Requirements

✔️

If your Airbnb rental is set to Instant booking, you can limit which guests you would like to welcome by choosing one of these requirements:

• Everyone: All guests can instantly book, without requirements
• Experienced 
• Governement ID
• Experienced and Governement ID

Policies - payment schedule

❌

Airbnb is the merchant of record and determines the payment schedule. The usual case is 100% payment upfront and the payout to the owner is done after the guest has checked out.

Policies - cancellation policy

❌

The policy can be set in Lodgify if the sync type is set to Sync Everything; otherwise, it must be managed in Airbnb.

You can decide which policy from Airbnb you want to apply in your Airbnb listing. We will ask you for this information during the mapping process.

Here are the cancellation policies you can apply to your Airbnb listing:
The Flexible Policy: Travelers can receive a full refund if they cancel up to 24 hours before the scheduled arrival date. If they cancel after this period, the host will receive a payment corresponding to the total number of nights spent in the accommodation, plus an additional night.
The Moderate Policy: Travelers can receive a full refund if they cancel up to 5 days before the scheduled arrival date. If they cancel after this period, like in the Flexible policy, the host will receive a payment corresponding to the total number of nights spent in the accommodation, plus an additional night, and also 50% of the amount corresponding to the nights not stayed.
The Firm Policy: Travelers can receive a full refund if they cancel within 48 hours of booking and at least 14 days before the scheduled arrival date. They must cancel at least 30 days before the scheduled arrival date to receive a full refund. If a traveler cancels between 7 and 30 days before the scheduled arrival date, the host will receive a payment corresponding to 50% of all booked nights, and if they cancel less than 7 days before the scheduled arrival date, the host will receive a payment corresponding to all booked nights.
The Strict Policy: Travelers must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before the scheduled arrival date to receive a full refund. Similarly to the Firm policy but with a shorter period, if a traveler cancels between 7 and 14 days before the scheduled arrival date, the host will receive a payment corresponding to 50% of all booked nights. If they cancel after this period, the host will also receive a full payment corresponding to all booked nights.

Policies - security deposit

✔️

Only fixed amount can be exported to Airbnb as general information before the guest places a reservation. The amount will be shown on the checkout page, and it still needs to be set up/collected from Airbnb

💡 Note: You can also have a different security deposit in Airbnb by sending it to us during the mapping process.

Currency

✔️

If the currency in Lodgify is different than the one of the country where the rental is located, Airbnb applies a 3% conversion fee in the rates.

Extra charge per guest

✔️

If you have an extra charge per additional guest set up in Lodgify, it will be applied for every day in Airbnb. Note that Airbnb allows a maximum of 16 guests per reservation. The reservation price will not change once the 16-guest limit is met.

Base rate

✔️

The lowest rate within the next 18 months.

💡 Important: When no dates are selected in Airbnb, the search result will show the lowest price of the next 18 months.

Nightly room rates

✔️

The daily rates table will be sent to Airbnb.

Weekly room rates

✔️

Monthly room rate

✔️

Minimum stay

✔️

Maximum stay

✔️

If you are using dynamic pricing or allowing stays over 47 nights, adjust the maximum stay to 47 to avoid pricing restrictions. After a certain duration, reservations may be subject to an average daily price.

Preparation Time

("Turnover days" in Airbnb)

✔️

Decide if you need to automatically close your availability calendar for bookings before a check-in and after a check-out.

💡 Note: If you have a big villa and need at least one day before arrival and one after departure to prepare and clean everything, you need one Preparation day. The calendar will automatically close the day before the arrival and after the departure.

In case you want to use a different Preparation Time for Airbnb bookings, you can set this up on your rental's Sync settings page.

💡 Note: If the Preparation Time in your booking settings does not match the Preparation Time on your channels page, you will see a different availability in your Lodgify calendar from your Airbnb calendar.
Example: If you set a preparation time of 1 day in Lodgify and a preparation time of 2 days for Airbnb on your channels page, you will see a soft block of one day in Lodgify, while Airbnb will hard block 2 days in their calendar.

Cleaning fee

✔️

To export it to Airbnb it needs to be a fixed amount and set as Fee type - Cleaning fee with a "single charge" "per stay".

💡 Notes: If the Cleaning fee setup differs from the above, it will not be exported.

💡 Note: VAT will be exported to Airbnb if enabled from inside the Fee configurations. The VAT will be included in the cleaning fee on Airbnb's price-breakdown.

Short-stay Cleaning fee

✔️

To export it to Airbnb it needs to be a fixed amount and set as Fee type - Cleaning fee with a "single charge" "per stay".

• A short-stay cleaning fee can only be synchronized if there is an existing cleaning fee configured.
• The value of a short-stay cleaning fee has to be less than that of the existing cleaning fee.
• A short stay cleaning fee of 1 night in Lodgify can be applied for a stay of 2 nights in Airbnb.

💡 Note: Stay of night restrictions greater than 2 nights are not exported to Airbnb

Standard fees

✔️

Standard fees will be exported to Airbnb if they are set up as either a % of the nightly price (after all adjustments) or as a flat amount "single charge" "per stay".

💡 Notes:

• In Airbnb, the majority of your fees will be exported inside the nightly rate in Airbnb (resort fee, management fee, community fee, etc.). While the Linen fee will be included in the Cleaning fee (see Cleaning fee above).
• If additional restrictions are applied to a fee so that the fee only applies when a stay is too short, the fee will not be sent to Airbnb.
• Pet fees can be exported to Airbnb, but they must be a fixed amount and cannot be a percentage. To do so, please contact us specifying the Pet Fee amount and which rental it should apply to.
• VAT will not be exported to Airbnb if enabled from inside the Fee configurations. The only exception to this is the Cleaning Fee.

Taxes

✔️

Taxes will be exported to Airbnb if they fulfill the following requirements:

• Set up either as a % of the nightly price (after all adjustments) or as a flat amount "per guest" "per night", or as a "single charge" "per night".
  
• Only the following types of occupancy taxes are supported.
  • Hotel tax
  • Lodging tax
  • Room tax 
  • Tourist tax 
  • Transient occupancy tax 
  • Sales tax 
  • VAT/GST

Taxes are calculated on the total amount of the Room Rate + Cleaning fee. They will be shown as a separate line item in the Airbnb quote.

Promotions

✔️

Promotions need to be set up the following way in order to be exported to Airbnb:

• Can be set as flat or a % discount. 
• Can be set up with or without a stay date range.
• Can be set up with or without a minimum stay.

💡 Notes:

• To prevent double discounts on reservations, do not use the Minimum Stay rule on your promotion together with a Last-Minute or Early-Booker restriction.
  
  
• Promotions with booking date range and/or codes will not be exported.

• If you add Custom Promotions from your Airbnb Host-View Calendar, Airbnb will not use the Base Prices from Lodgify.

➡ Early booker promotions, will be shown in the quote as discounted. The number of days in advance must be a multiple of 28 or 30 days (early-Booker discount for stays booked beyond 84 days, 90 days, 150 days, etc).

💡 Note: If you prefer promotions not to be sent to Airbnb we recommend setting up a derived rate for Airbnb.

➡ Last-minute discounts, Minimum-stay discounts, and per-date range discounts won't show as discounted in the quote, but will automatically reduce the room price.
As mentioned before, if you have a Last-Minute or Early-Booker rule on your promotion, remove the Minimum Stay rule. However, you can use Minimum Stay and Per-Date Range rules on the same promotion.

💡 Note: Last Minute Promotions can only be exported to Airbnb if configured for up to 28 days or less before arrival. If multiple Last Minute promotions are configured in Lodgify, only the one with the highest discount percentage will be exported.

Add-ons

❌

Extra charge for short stays

✔️

Rates notes

❌

Advance Notice

✔️

💡 Note: If Airbnb Professional has been enabled for your account prior to April 17th, 2019: Contact us to enable the automatic synchronization of this setting from your Lodgify account to your Airbnb listing.

Booking Window

✔️

Rental Agreement

❌

Mark-up

✔️

You can set the mark-up to be positive or negative.

💡 Note: The cleaning charge is excluded from the markup, the extra charge per guest is included.

 Booking details

Import

Notes

First import of existing bookings

✔️

Only bookings for future dates. Bookings for past dates are not imported.

Future bookings

✔️

Synced instantly

Booking details

✔️

Price, number of guests, messages.

💡 Note: To see reservation details, go to the reservation, click on External Quote and View details.

Guest details

✔️

Name, phone, and language will be imported.
💡 Note: Airbnb no longer sends alias email addresses.

Changes or Cancellations

✔️

Imported bookings can only be edited in Airbnb. Only once the changes made in Airbnb have been confirmed, they will be imported into Lodgify and will be shown in red in the booking details.
💡 Note: If there is a change in the number of guests in the reservation, the price won't be automatically recalculated.

New messages

✔️

New messages sent by guests in Airbnb will be recorded in Lodgify.

Messages exchanged before a reservation is imported, are not recorded in Lodgify.

Payments

✔️

All payments for imported bookings will need to be handled directly in Airbnb.

Resolutions

✔️

New and Open resolutions are imported into Lodgify and their status is automatically updated every day. If you want to create new resolutions, find Closed resolutions or manage them, you need to go to Airbnb.

Learn more about Airbnb resolutions here.
💡 Note: This feature is currently available for English users only.