White label your email

If you want to enhance your brand identity and remove the Lodgify branding even from the emails sent through your reservation system you can do so with our Lodgify White Label Email App. The app will allow you to use your own domain name for emails sent from within Lodgify.

Example: Emails that were normally sent from owner_1298123ealshd@lodgify.com will now be sent from owner_1298123ealshd@your_domain.com. 

💡 Note: It is not possible to change the email completely (to e.g. info@hello-berlin-flats.com) as the first part of the email is not static and is needed to identify which booking the conversation belongs to. 

When activating the White Label Email App you will also be able to edit the emails that are sent to rental owners and to the account holder. So you could edit also the signature from Your Lodgify Team to Your XXXX team, and make the system more white label.


To activate the White Label Email App follow these steps:

  1. Go to your Main Menu in the top left corner and select Apps.
  2. Select White Label Email and then activate it on the website(s) you want to white label.2018-10-11_1239.png
  3. You just need to Approve charge and the system will try to charge the credit card saved in your billing details. 
    💡 Note:
      The fee is charged depending on your subscription type. In case you have an annual/bi-annual subscription, the monthly fee of $29 will be charged automatically for the remaining months of your subscription. Once your subscription renews you will be charged automatically the full email white labeling fee for the next year/2 years in addition to your base subscription.
  4. Once the payment was successfully made, we will contact you with instructions on how to implement the changes.

If you also want to white label your website you can follow the instructions in this article.

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