If you have a conference call scheduled with one of our agents via UberConference, follow the instructions to access the call. You will have received an email confirmation with the scheduled call, and a link that guides you to our free conference call tool - UberConference.
Make sure that for the date and time of the scheduled call you have access to your computer and a working internet connection as our agents can then share their screen with you and make their explanations more understandable and easier to navigate for you.
💡 Note: In case you don't have your computer or internet access for the time of the call, contact us at firstname.lastname@example.org and we will instruct you on how to join by phone.
To join via computer, follow these steps:
- At the scheduled date and time, follow the link in the email that you received or click here.
- Fill in your name (the other fields are optional), and click Join.
- A new page opens up. Click on My Computer and you will automatically join the call.
💡 Note: If the agent is not online yet, just wait on the line for him to join the call.