Forgot password?

If you cannot remember your password to access your Lodgify account and need to reset it. In the following, we will explain two processes depending on the method you use to log in. If you use your email, Google, or Facebook account to log in, the process is different than if you use Apple ID to log in.

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Reset password if you use email, Google, or social media login

If you signed up to Lodgify using your normal email address, your Google account, or your Facebook account, and need to reset your password, you need to follow these steps:

  1. Go to https://www.lodgify.com/login
  2. Now click Forgot password?.2020-01-08_1607.png
  3. In the following screen insert the email address that you use to log into your account and click Send.
  4. Within moments you should receive an email from Lodgify Support with a link to reset your password. Click the link and set up your new password.
    ๐Ÿ’ก Note: The reset link in the email will be active for 24h. In case a second reset request is triggered before the 24h have passed, the link from the first email will be automatically deactivated.

Reset password if you use Apple ID login

If you signed up to Lodgify using Apple ID and selected the โ€œHide my emailโ€ feature you will need to follow these steps to reset your password.

  1. Go to https://www.lodgify.com/login
  2. Now click Forgot password?.2020-01-08_1607.png
  3. In the following screen insert the email address that was autogenerated for you when you signed up, and click Send
    ๐Ÿ’ก Note: When you signed up using Apple ID we sent you an email containing the autogenerated name and email for your account.
  4. Within moments you should receive an email from Lodgify Support with a link to reset your password. Click the link and set up your new password.
    ๐Ÿ’ก Note: The reset link in the email will be active for 24h. In case a second reset request is triggered before the 24h have passed, the link from the first email will be automatically deactivated.

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