Check-out area

In the check-out area of your website, many of your website settings come together. If you would like to change something in your check-out area but aren't sure where to make the adjustment, have a look at this article and find out where to amend which section.

๐Ÿ’ก Note: It is currently not possible to book multiple rooms or units in the same booking path. If a guest wants to book more than one room type or unit he will need to make a separate booking for each.

Section Notes
Check-out URL๐Ÿ’ก Note:  Only the marked section can be changed. If you are not happy with the URL of the checkout e.g. because it mentions your name, you can change part of it (see screenshot). To change this part, you need to go to your Settings section, and into Domain. Here you can amend the prefix of your domain which is the part that will appear in the checkout URL.
(Step 3)
If you have add-ons configured for any additional services, they will appear in Step 3 of the check-out process. To make amendments, go to the section Promotion & Addons. For more details see Create add-ons.
Guest details
(Step 4)
The guest detail fields are predefined and no additional or custom fields can be added. You can only change the description inside each field, i.e. change "Comments" to "Guest IDs". To do this, use the Custom Translations Tool. For more details see Customize texts and buttons.
Spoken languages
The spoken languages can be amended in your rental in the section Contact. For more details see Add or edit rental contact.
Payment details
๐Ÿ’ก Note: Payment options will only be visible directly if you accept instant bookings. You can only amend which gateway appears, but not the design.
Stripe: Shows the credit card form
Paypal: Shows the payment options and guides the guest to the Paypal portal once he clicks "Confirm & Pay".
Bank Transfer: Will send the bank account details with payment instructions in the confirmation email. See how to amend the email content.
To change your payment gateways go to Payment Settings.
I'm not a robot - reCaptcha
If you don't accept Instant bookings you might have a reCaptcha key enabled to protect you from bots and spam. To disable the feature go to your Apps section.
Find out more about the reCaptcha function.
Rental conditions
Change the rental conditions in the section Booking Settings under Rental Agreement. Find out more about adding a rental agreement.
Confirmation button
There are three options depending on the Booking Settings of your rental.
  • Confirm & Pay = Instant Booking
  • Request to book = Booking Request
  • Inquire now = Inquiry Only

For more details see Booking conditions.

๐Ÿ’ก Note: To change the wording of the button, use the Custom Translations Tool. For more details see Customize texts and buttons.

Rental picture and address
The picture and address can be amended in the sections Location and Photos of your rental. Find out how to configure the location.

The picture is the first photo in your gallery section. See how to change the order of the pictures.
๐Ÿ’ก Note: If you have several room/rental types, the picture will be the first one of the section General Gallery.
Booking summary The booking summary shows:
  • Room costs (including taxes & fees). To see the costs split up, go to Details.
  • Add-ons are listed separately

๐Ÿ’ก Note: The currency shown on the website depends on the location of the guest's IP address. If you want to limit it to the rental's default currency configured in your Rates section, please contact our support team. If the guest's currency differs from the rental's default currency, the Total will also be shown in the default currency.

๐Ÿ’ก Note: To show the prices in the check-out Gross or Net you can configure this in your General Settings. Find out more about how to display your prices.

Payment schedule The payment schedule shows when the payments are due according to your Policies. Find out more about How to set up your payment schedule.
Promotion code If a guest has a discount code he can fill it in here. You can configure and amend your promotion codes in the section Promotions & Addons in your rental. Find out more about Promotions.
Cancellation policy & Damage deposit
Your cancellation conditions can be changed in your Policies. Find out more in Set up your booking and cancellation policies.
Currency & Language The guest can always change to another one of your website's configured languages or select to see the booking summary and details in a different currency for clarification purposes.
๐Ÿ’ก Note: This will not change the currency you will see in the quote in your reservation system. To change the default currency for the rental you will need to amend it in the section Rates of each rental.

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