Guest Module

The PM Modules' Guest App is a mobile application that we created specifically for your guests. It facilitates communication with your guests throughout the entire booking process. The Guest App can easily be downloaded from the Google Play Store or the Apple App Store, so check out what it can offer you and your guests. If you're just getting started with the PM Modules, you can also check out this help article.

Read about:

• Guest app
• Pre-check-in form and email
• Guides
• Linked resources

Guest app

• All information in the guest module can be accessed by the guest from the Guest App (called Lodgify Guest) or from a desktop version, like the rental settings and guides.
• The code that a guest needs to access the app is the one inside Bookings - Guests login.

Pre-check-in form and email

• Access it from Main Menu → Settings → Online check in you can set up your pre-check-in form and the email that will be sent to the guests, asking them for their contact details, arrival details, transportation method, and, if you decide, also passport number/upload or any form of ID. You can also set up your questions. Learn how the full setup is done in this article.
• For the pre-check-in form, I suggest you also send it as an SMS (at no extra cost), as Airbnb could block the email.
• You are able to find the answers to the pre-check-in form under the Reservations section, inside the reservation - under Online check-in. If you want, you can even manually send it from here.
  

Rental Settings

• It is essential to activate it for each rental so that guests can access the app.
• You can also set the wifi info, door code info, and contact information.

Guides

• You can create a guide to include videos, photos, and information about the rental. This guide can be sent as a PDF or a link that leads to the PDF. Otherwise, it will always be accessible from the app. If you already have a guide, you can upload it in PDF format by clicking on Upload your PDF guide.
• For the "non-tech-savvy" guest, by going to the Bookings section and clicking on Rental Guide, you can download it and directly send it to them by clicking on View Outside of Lodgify PM, in the Messages logo. Remember, messaging works with Airbnb, Vrbo, Booking.com, and Google Vacation Rentals reservations.